:root{--ink:#172c35;--muted:#70818a;--navy:#12343d;--teal:#16796d;--mint:#edf6f1;--line:#e3e9e6;--paper:#f7f9f7;--amber:#98661f;--white:#fff}*{box-sizing:border-box}body{margin:0;font:14px/1.55 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--paper);color:var(--ink)}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}.sidebar{position:fixed;inset:0 auto 0 0;width:252px;background:var(--navy);color:#e7efee;padding:31px 21px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:10px;font-size:24px;font-weight:750;letter-spacing:3px;flex-wrap:wrap}.brand-mark{font-size:20px;letter-spacing:0;border:1px solid #759087;width:34px;height:34px;text-align:center;line-height:32px;border-radius:9px}.brand-label{font-size:9px;letter-spacing:2px;opacity:.58;margin-left:45px;margin-top:-11px}.workspace{display:flex;align-items:center;gap:11px;border-top:1px solid #35505a;border-bottom:1px solid #35505a;margin-top:32px;padding:21px 0}.workspace strong{font-size:12px;display:block;max-width:145px}.workspace small,.sidebar-footer small{display:block;color:#97aeb0;font-size:11px}.avatar{border-radius:9px;background:#2b5057;color:#d6e8e1;width:35px;height:35px;display:grid;place-items:center;font-weight:650;font-size:11px;flex-shrink:0}.avatar.small{width:31px;height:31px}.nav-heading{font-size:10px;color:#9ab1b4;letter-spacing:1.6px;margin:31px 0 12px;display:flex;align-items:center;justify-content:space-between}.icon-button{border:0;background:transparent;color:inherit;font-size:24px;line-height:1;padding:4px 7px;border-radius:6px}.icon-button:hover{background:#ffffff14}.villa-link{width:100%;display:flex;align-items:center;gap:11px;background:transparent;border:0;color:#bad0ce;text-align:left;border-radius:9px;padding:13px 12px;margin-bottom:5px;font-size:13px}.villa-link.active{background:#2a5157;color:#fff}.villa-icon{color:#92b8ae;font-size:20px}.villa-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.villa-link .status-dot{margin-left:auto;width:6px;height:6px}.status-dot{display:inline-block;background:#8eb69f;border-radius:50%;width:7px;height:7px;flex-shrink:0}.sidebar-note{margin-top:auto;border:1px solid #36545a;padding:15px;border-radius:10px;color:#a8c0bc}.sidebar-note strong{color:#dce9e4;font-size:11px;margin-left:7px}.sidebar-note p{font-size:11px;line-height:1.7;margin:8px 0 0}.sidebar-footer{margin-top:24px;display:flex;gap:9px;align-items:center;font-size:11px}.sidebar-footer .icon-button{margin-left:auto}main{margin-left:252px}.topbar{height:79px;border-bottom:1px solid var(--line);background:#ffffffb8;display:flex;align-items:center;justify-content:space-between;padding:0 43px;font-size:12px}.breadcrumb{font-size:9px;letter-spacing:1.3px;color:var(--muted)}.slash{margin:0 14px;color:#b0bbb6}.badge{display:inline-flex;align-items:center;gap:6px;border-radius:6px;padding:5px 9px;font-size:10px;font-weight:650;white-space:nowrap}.badge.amber{color:var(--amber);background:#fbf2e4}.badge.light{color:var(--teal);background:#f9fffc;border:1px solid #dcebe2}.badge.green{color:var(--teal);background:var(--mint)}.badge.gray{color:#6e7d84;background:#eff2f1}.content{max-width:1400px;margin:auto;padding:36px 43px 20px}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:26px}.eyebrow{font-size:9px;letter-spacing:1.7px;color:var(--teal);font-weight:750}h1{font-weight:650;font-size:34px;letter-spacing:-1.4px;line-height:1.2;margin:10px 0}h2{font-size:20px;font-weight:650;letter-spacing:-.5px;margin:5px 0}h3{font-size:14px;margin:0 0 6px;font-weight:650}p{color:var(--muted);margin:0;line-height:1.65}.page-heading p{font-size:12px}.button{display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--teal);background:var(--teal);color:white;padding:10px 16px;border-radius:7px;font-size:12px;font-weight:650;gap:7px}.button:hover{filter:brightness(.94)}.button.secondary{border-color:#d6e0db;background:white;color:var(--ink)}.button.small{padding:7px 11px;font-size:11px}.button.text{border:0;background:transparent;color:var(--teal);padding:4px 0}.button:disabled{opacity:.55;cursor:wait}.channel-banner{display:flex;align-items:center;gap:15px;padding:20px 22px;border:1px solid #d8e8df;border-radius:11px;background:var(--mint);margin-bottom:24px}.channel-icon{width:38px;height:38px;background:#d7eade;color:var(--teal);display:grid;place-items:center;border-radius:9px;font-size:20px}.channel-banner strong{font-size:12px}.channel-banner p{font-size:11px;margin-top:3px;color:#648078}.channel-banner .badge{margin-left:auto}.summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:25px}.summary-card{background:white;border:1px solid var(--line);border-radius:10px;padding:19px 19px 17px}.summary-label{font-size:10px;color:var(--muted);display:flex;align-items:center;justify-content:space-between}.summary-number{font-size:26px;font-weight:650;letter-spacing:-1px;margin:5px 0 1px}.summary-foot{font-size:10px;color:var(--muted)}.tabs{display:flex;gap:25px;border-bottom:1px solid var(--line);margin-bottom:24px}.tabs button{background:none;border:0;border-bottom:2px solid transparent;padding:0 0 13px;color:var(--muted);font-size:12px;white-space:nowrap}.tabs button.active{border-bottom-color:var(--teal);color:var(--teal);font-weight:650}.two-column{display:grid;grid-template-columns:1.1fr 1fr;gap:20px}.card{background:white;border:1px solid var(--line);border-radius:11px;overflow:hidden;margin-bottom:20px}.card-header{padding:21px 23px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:10px}.card-header p{font-size:11px}.card-body{padding:20px 23px}.setup-row{display:flex;gap:12px;padding:16px 0;border-bottom:1px solid #edf1ee}.setup-row:first-child{padding-top:0}.setup-row:last-child{border:0;padding-bottom:0}.step{border-radius:50%;height:26px;width:26px;display:grid;place-items:center;background:#f0f3f0;color:#738779;font-size:11px;flex-shrink:0}.step.complete{color:var(--teal);background:#e6f3eb}.setup-row p{font-size:11px}.setup-row .badge{margin-left:auto;align-self:flex-start}.details{display:grid;grid-template-columns:1fr auto;row-gap:14px;font-size:12px}.details dt{color:var(--muted)}.details dd{margin:0;max-width:220px;text-align:right;overflow-wrap:anywhere}.routing-box{margin-top:18px;background:#f7faf7;border:1px solid var(--line);border-radius:8px;padding:16px}.routing-box p{font-size:11px;margin-bottom:12px}.route-form{display:flex;gap:8px}.route-form input{min-width:0;flex:1}.route-result{margin-top:13px;font-size:12px;line-height:1.7}.muted-note{font-size:11px;color:var(--muted);margin-top:13px}.knowledge-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:17px}.knowledge-card{padding:22px;display:flex;flex-direction:column;min-height:190px}.knowledge-card .topic-icon{font-size:23px;color:var(--teal);margin-bottom:16px}.knowledge-card p{font-size:11px;margin-bottom:15px}.knowledge-card .card-bottom{margin-top:auto;display:flex;align-items:center;justify-content:space-between}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:12px}th{text-align:left;font-size:9px;color:var(--muted);letter-spacing:1px;text-transform:uppercase;padding:13px 22px;background:#f9fbf9;border-bottom:1px solid var(--line);white-space:nowrap}td{padding:16px 22px;border-bottom:1px solid #edf1ee;vertical-align:middle}tr:last-child td{border-bottom:0}td small{display:block;color:var(--muted);font-size:10px;margin-top:2px}.empty{padding:35px;text-align:center;color:var(--muted);font-size:12px}.empty h3{color:var(--ink);font-size:15px;margin-bottom:7px}.empty .button{margin-top:15px}.main-footer{display:flex;justify-content:space-between;margin-top:29px;padding-top:18px;border-top:1px solid var(--line);color:#96a69f;font-size:9px;letter-spacing:1px}.main-footer span{letter-spacing:0}.toast{position:fixed;bottom:25px;right:28px;max-width:440px;padding:15px 21px;background:var(--navy);color:white;border-radius:9px;box-shadow:0 6px 20px #12343d22;font-size:12px;z-index:20}.toast.error{background:#8b3b2f}dialog{border:1px solid var(--line);border-radius:14px;width:570px;max-width:calc(100vw - 32px);padding:27px;box-shadow:0 20px 100px #0d282d33;max-height:90vh;overflow:auto;color:var(--ink)}dialog::backdrop{background:#0e292a77;backdrop-filter:blur(3px)}.dialog-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.dialog-heading .icon-button{color:var(--muted)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-field{display:flex;flex-direction:column;gap:6px;margin-bottom:15px}.form-field label{font-size:11px;font-weight:650}.form-field small{font-size:10px;color:var(--muted)}input,select,textarea{border:1px solid #d7e1da;background:white;border-radius:6px;padding:10px 11px;color:var(--ink);font-size:12px;width:100%}input:focus,select:focus,textarea:focus{outline:2px solid #abd1b8;outline-offset:1px}textarea{resize:vertical;min-height:180px;line-height:1.8}.check-field{display:flex;align-items:center;gap:9px;font-size:12px;margin:14px 0}.check-field input{width:auto;accent-color:var(--teal)}.form-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:22px;border-top:1px solid var(--line);padding-top:20px}.form-error{font-size:12px;color:#9d4230;margin-top:12px}.info-note{font-size:11px;background:#f3f7f3;border-radius:7px;padding:12px 14px;color:#6d8278;line-height:1.7}.preview-answer{white-space:pre-wrap;font-size:12px;margin-top:15px;padding:14px;border-radius:8px;background:var(--mint)}@media(min-width:1550px){.content{padding-top:45px}.summary-card{padding:24px}}@media(max-width:1080px){.sidebar{width:210px;padding:26px 16px}main{margin-left:210px}.content{padding:30px 25px}.topbar{padding:0 25px}.knowledge-grid{grid-template-columns:repeat(2,1fr)}.channel-banner .badge{display:none}.summary-grid{gap:10px}.summary-card{padding:15px}.two-column{grid-template-columns:1fr}}@media(max-width:700px){.sidebar{position:relative;width:100%;padding:18px}.brand{font-size:20px}.brand-label,.workspace,.sidebar-note{display:none}.nav-heading{margin:15px 0 0}.sidebar-footer{margin-top:10px}.sidebar-footer>.avatar,.sidebar-footer>div{display:none}#villa-list{display:flex;overflow:auto;margin-top:15px}.villa-link{min-width:150px;width:auto}.brand{width:max-content}main{margin-left:0}.topbar{height:56px;padding:0 18px}.topbar .breadcrumb,.slash{display:none}.content{padding:24px 18px}.page-heading{align-items:flex-start}h1{font-size:29px}.page-heading p{max-width:240px}.summary-grid{grid-template-columns:repeat(2,1fr)}.tabs{gap:19px;overflow:auto}.tabs button{font-size:11px}.knowledge-grid{grid-template-columns:1fr}.channel-banner{padding:16px}.channel-icon{display:none}.form-grid{grid-template-columns:1fr}.table-wrap table{min-width:560px}.badge.amber{font-size:9px}.main-footer span{display:none}}

/* Conversation and operations: task hierarchy over configuration tiles. */
.request-row{padding:24px;border-bottom:1px solid var(--line)}.request-row:last-child{border-bottom:0}.request-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.request-heading h3{font-size:17px;margin:0 0 5px;font-weight:600}.request-heading p{margin:0;color:var(--muted);font-size:12px}.request-details{white-space:pre-wrap;max-width:75ch;font-size:13px}.request-meta{display:flex;flex-wrap:wrap;gap:12px 28px;color:var(--muted);font-size:11px}.request-meta strong{color:var(--ink);font-weight:500}.request-actions{display:flex;gap:10px;margin-top:18px}.request-actions .button{font-size:12px;padding:9px 15px}.evidence-note{background:#f7f9f7;border-left:3px solid #86af9d;padding:12px 16px;white-space:pre-wrap;font-size:12px;line-height:1.7}.guest-update{border-left:3px solid var(--teal);padding:12px 16px;margin-top:18px;background:var(--mint);font-size:12px}.guest-update p{margin:5px 0}.guest-update small{color:var(--muted)}.test-layout{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(280px,1fr);gap:22px;align-items:start}.chat-card .card-header h3,.test-controls .card-header h3{font-size:16px}.chat-card .card-header p,.test-controls .card-header p{font-size:12px}.chat-log{height:430px;overflow:auto;padding:24px;display:flex;flex-direction:column;gap:16px;background:#fafcfb}.chat-message{max-width:88%;padding:13px 17px;border:1px solid var(--line);border-radius:14px 14px 14px 3px;background:#fff;align-self:flex-start;font-size:13px;line-height:1.7;overflow-wrap:anywhere}.chat-message.guest{align-self:flex-end;background:#e8f2ee;border-color:#d9e8e1;border-radius:14px 14px 3px 14px}.chat-message small{font-size:10px;color:#49665b;font-weight:600}.chat-message p{margin:4px 0 0;white-space:pre-wrap}.chat-welcome{margin:auto;text-align:center;max-width:38ch;padding:25px 0}.chat-welcome h3{font-size:19px;margin:18px 0 10px}.chat-welcome p{font-size:13px;line-height:1.8;color:var(--muted)}.chat-emblem{display:inline-grid;place-items:center;width:48px;height:48px;background:var(--navy);color:#fff;border-radius:13px;font-size:25px}.chat-composer{padding:18px;display:flex;align-items:flex-end;gap:12px;border-top:1px solid var(--line)}.chat-composer textarea{font-size:13px;min-width:0;resize:none;flex:1}.chat-composer .button{font-size:12px;padding:12px}.chat-progress{color:var(--teal);font-size:12px;margin:0}.test-controls .card-body{padding-top:22px}.test-controls .form-field label{font-size:12px}.test-controls .form-field small{font-size:11px}.test-enrollment,.test-buttons,.route-choices{display:flex;flex-direction:column;align-items:flex-start;gap:12px;margin-bottom:22px}.test-enrollment .badge{font-size:11px}.test-buttons{flex-direction:row;flex-wrap:wrap}.test-controls .button.small{font-size:11px}.verification-box{border-top:1px solid var(--line);padding-top:20px}.verification-box p{font-size:12px;color:var(--muted)}.test-work{border-top:1px solid var(--line);padding-top:16px;font-size:12px}.test-work h3{font-size:14px}.test-controls .info-note{font-size:11px;margin-bottom:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.tabs{overflow:auto}.tabs button{white-space:nowrap}.operations-board .card-header h3{font-size:17px}.operations-board .card-header p{font-size:12px}
@media(max-width:1050px){.test-layout{grid-template-columns:1fr}.test-controls{grid-row:1}.test-controls .card-body{display:grid;grid-template-columns:1fr 1fr;gap:12px 24px}.test-controls .info-note,.test-controls .route-choices,.test-controls .test-work{grid-column:1/-1}.test-enrollment{margin-bottom:0}.chat-log{height:390px}}
@media(max-width:600px){.test-controls .card-body{display:block}.test-enrollment{margin-bottom:22px}.chat-composer{flex-direction:column;align-items:stretch}.chat-message{max-width:96%}.chat-log{padding:16px;height:370px}.request-heading{flex-direction:column;gap:8px}.request-row{padding:20px}.request-meta{flex-direction:column;gap:7px}.card-header{padding:20px}.test-layout{gap:0}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}

.work-mode #guesty-connection,.work-mode #summary,.work-mode .channel-banner{display:none}.work-mode .page-heading .eyebrow{display:none}.work-mode .page-heading{margin-bottom:28px}

@media(max-width:600px){.sidebar{padding:14px 18px}.brand{font-size:20px}.brand-mark{width:28px;height:28px;line-height:26px;font-size:17px}.nav-heading{margin:10px 0 0;padding:0}.sidebar-footer{position:absolute;right:17px;top:18px;margin:0;padding:0;border:0}.sidebar-footer .icon-button{font-size:18px}#villa-list{margin-top:6px}.villa-link{padding:8px 10px;margin:3px 0;min-width:135px}.tabs,#villa-list{scrollbar-width:none}.tabs::-webkit-scrollbar,#villa-list::-webkit-scrollbar{display:none}}
.access-layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(290px,1fr);gap:24px;align-items:start}.telegram-setup p{line-height:1.65;color:var(--muted)}.telegram-setup a{color:var(--teal)}.telegram-setup form{margin:24px 0}.invitation-card{border-color:#83b7ad;margin-bottom:24px}.invitation-card input{font-family:monospace;letter-spacing:2px}.access-board .info-note{margin:20px}.invitation-card .form-field{display:block}.invitation-card input{width:100%;margin-top:8px;padding:12px;border:1px solid #dce5e1;border-radius:7px;background:#f7faf8}
@media(max-width:1000px){.access-layout{grid-template-columns:1fr}.telegram-setup{order:-1}}
@media(max-width:600px){.access-layout{gap:16px}.invitation-card .request-actions{flex-wrap:wrap}.access-board .card-header{align-items:flex-start;gap:12px}.access-board .card-header .button{white-space:nowrap}.telegram-setup form .button{width:100%}}

.operator-account{display:flex;align-items:center;gap:10px;flex:1;min-width:0;padding:6px 0;background:none;border:0;color:inherit;text-align:left;border-radius:5px}
.operator-account>span:last-child{min-width:0}.operator-account strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:145px}.operator-account small{display:block;color:#acbfbd;font-size:11px}
.operator-account:focus-visible{outline:2px solid #8edbc6;outline-offset:4px}#profile-editor{width:min(540px,calc(100vw - 32px));max-height:calc(100dvh - 32px);overflow:auto}#profile-editor .dialog-heading p{margin:3px 0 0;color:var(--muted)}
@media(max-width:760px){.operator-account strong{max-width:200px}}
.guesty-sidebar-button{color:#d6e8e1;border:1px solid #35505a;background:transparent;border-radius:7px;padding:10px 12px;text-align:left;margin-top:15px}.guesty-sidebar-button:hover{background:#2b5057}.guesty-summary-actions{display:flex;align-items:center;gap:18px;padding:0 22px 20px;color:var(--muted);font-size:12px}#guesty-editor{width:min(720px,calc(100vw - 32px))}#guesty-setup-body{padding:0 26px 26px}.guesty-account{display:flex;justify-content:space-between;align-items:center;padding:4px 0 18px;border-bottom:1px solid var(--line)}.guesty-account p{font-size:12px;color:var(--muted);margin:5px 0 0}.guesty-list-heading{display:flex;align-items:center;justify-content:space-between;margin-top:14px;gap:12px}.guesty-list-heading h3{font-size:14px}.guesty-list{border:1px solid var(--line);border-radius:8px;max-height:310px;overflow:auto;margin:8px 0 18px}.guesty-listing{display:flex;align-items:center;gap:13px;padding:15px;border-bottom:1px solid var(--line);cursor:pointer}.guesty-listing:last-child{border-bottom:0}.guesty-listing input{accent-color:var(--teal);width:18px;height:18px;flex-shrink:0}.guesty-listing strong,.guesty-listing small{display:block}.guesty-listing small{color:var(--muted);font-size:11px;margin-top:4px}.guesty-listing.unavailable{opacity:.55;cursor:default}.guesty-footer{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding-top:14px;margin-top:18px}
@media(max-width:600px){.guesty-sidebar-button{display:block;width:100%;margin:10px 0 0;padding:8px 12px}.guesty-summary-actions{flex-direction:column;align-items:flex-start;gap:8px}#guesty-setup-body{padding:0 18px 20px}.guesty-account{gap:10px;align-items:flex-start}.guesty-account strong{overflow-wrap:anywhere}.guesty-list-heading{align-items:flex-start}.guesty-list{max-height:260px}.guesty-footer{gap:12px;flex-wrap:wrap}}

.guesty-sidebar-button[hidden],#guesty-connection[hidden]{display:none}

#guesty-editor{padding:0;max-height:calc(100dvh - 32px)}#guesty-editor .dialog-heading{position:sticky;top:0;z-index:1;background:var(--white);padding:22px 26px 16px;margin:0;border-bottom:1px solid var(--line)}#guesty-editor .dialog-heading p{margin:4px 0 0;color:var(--muted);font-size:12px}#guesty-setup-body{padding-top:20px}.guesty-account strong{overflow-wrap:anywhere}@media(max-width:760px){#guesty-editor .dialog-heading{padding:18px}#guesty-setup-body{padding:16px 18px 20px}.guesty-summary-actions{align-items:flex-start;flex-direction:column;gap:10px}.guesty-list-heading{align-items:flex-start}}

.guesty-feedback{margin:18px 26px 0;padding:13px 15px;border:1px solid #cce3dc;border-radius:8px;background:var(--mint);color:var(--navy);font-size:13px}.guesty-feedback.error{background:#fff5ed;border-color:#f0d6be;color:#824724}.guesty-feedback[hidden]{display:none}@media(max-width:760px){.guesty-feedback{margin:16px 18px 0}}

.guesty-listing[hidden]{display:none}#guesty-search-empty{padding:18px 15px}
/* Beta QA: keep accepted text and account controls inside their containers. */
.sidebar{overflow-y:auto;overscroll-behavior-y:contain}.sidebar>*{flex-shrink:0}.villa-link{min-width:0}.villa-name{min-width:0}.workspace strong{overflow-wrap:anywhere}
.page-heading>div{min-width:0;flex:1}.page-heading>.button{flex-shrink:0}.page-heading h1{overflow-wrap:anywhere}.card,.two-column>*{min-width:0}.card-header>div{min-width:0;overflow-wrap:anywhere}.card-header>.button{flex-shrink:0}
.partner-table,.service-table{table-layout:fixed}.partner-table th,.partner-table td,.service-table th,.service-table td{padding-left:14px;padding-right:14px;overflow-wrap:anywhere}.partner-table th:nth-child(1){width:30%}.partner-table th:nth-child(2){width:35%}.partner-table th:nth-child(3){width:25%}.partner-table th:last-child,.service-table th:last-child{width:10%}.service-table th:nth-child(1){width:22%}.service-table th:nth-child(2){width:18%}.service-table th:nth-child(3){width:28%}.service-table th:nth-child(4){width:22%}.partner-table .badge,.service-table .badge{white-space:normal}.partner-table td:last-child,.service-table td:last-child{white-space:nowrap}.form-field .field-error{color:#9d4230}input[aria-invalid=true],textarea[aria-invalid=true],select[aria-invalid=true]{border-color:#9d4230}
@media(max-width:700px){.sidebar{overflow-y:visible}#villa-list .villa-link{flex:0 0 150px;min-width:150px}.page-heading{flex-wrap:wrap}.page-heading>div{flex-basis:calc(100% - 130px)}.partner-table,.service-table{min-width:560px}}
@media(max-width:600px){#villa-list .villa-link{flex-basis:135px;min-width:135px}}

/* Operator experience: calm hierarchy, readable language, generous controls. */
:root {
  --ink:#19343e; --muted:#526b74; --navy:#153b49;
  --teal:#13766d; --mint:#eaf6f2; --line:#dce6e8;
  --paper:#f3f7f8; --amber:#845515; --white:#fff;
}
body {font-family:"Avenir Next","Segoe UI",system-ui,sans-serif;font-size:15px;line-height:1.65;}
button,input,select,textarea {font-family:inherit;}
button:focus-visible,a:focus-visible,summary:focus-visible {
  outline:3px solid #42a99a;outline-offset:4px;
}
button:disabled {cursor:not-allowed;opacity:.5;}
[hidden],.channel-banner[hidden] {display:none!important;}
.skip-link {position:fixed;top:12px;left:-10000px;z-index:100;padding:12px 18px;background:white;border-radius:8px;}
.skip-link:focus {left:12px;}
.sidebar {width:252px;padding:28px 20px;gap:0;background:var(--navy);}
.brand {font-size:25px;letter-spacing:2px;}
.brand-mark {border-radius:10px;border-color:#89b4bb;background:#ffffff08;}
.brand-label {font-size:11px;letter-spacing:0;opacity:.85;margin-top:-9px;}
.workspace {margin-top:29px;padding:20px 0;border-color:#ffffff20;}
.workspace strong {font-size:14px;}
.workspace small {color:#b1cbd1;font-size:12px;}
.nav-heading {font-size:13px;letter-spacing:0;color:#c4d8dd;margin:25px 0 10px;}
.icon-button {min-width:36px;min-height:36px;display:inline-grid;place-items:center;}
.villa-link {padding:12px 11px;font-size:14px;min-height:48px;color:#c7dce0;border-radius:9px;}
.villa-link:hover {background:#ffffff0a;}
.villa-link.active {background:#ffffff14;color:white;box-shadow:inset 3px 0 #8dd5c6;}
.villa-name {white-space:normal;line-height:1.45;overflow-wrap:anywhere;}
.villa-icon {color:#a5ccc7;}
.sidebar-note {margin-top:auto;padding:18px 0 0;border:none;border-top:1px solid #ffffff20;border-radius:0;}
.sidebar-note strong {font-size:14px;margin:0;color:#edf8f6;font-weight:600;}
.sidebar-note p {font-size:12px;line-height:1.7;color:#b1cbd1;}
.sidebar-footer {margin-top:22px;padding-top:16px;border-top:1px solid #ffffff20;gap:8px;}
.operator-account {padding:5px 0;}
.operator-account strong {font-size:13px;max-width:110px;}
.operator-account small {font-size:11px;color:#b1cbd1;}
.signout-button {border:1px solid #ffffff30;background:transparent;border-radius:7px;padding:8px;color:#e5f1f4;font-size:12px;white-space:nowrap;}
.signout-button:hover {background:#ffffff14;}
.guesty-sidebar-button {font-size:13px;min-height:44px;border-color:#ffffff30;}
.topbar {height:70px;padding:0 40px;background:#fff;font-size:14px;}
.breadcrumb {font-size:13px;letter-spacing:0;color:var(--muted);}
.topbar #section-name {font-weight:600;}
.slash {margin:0 12px;}
.content {max-width:1400px;margin:0 auto;padding:36px 40px 28px;}
.page-heading,.work-mode .page-heading {margin-bottom:28px;gap:18px;}
.eyebrow {display:none;}
h1 {font-size:36px;line-height:1.18;letter-spacing:-1px;font-weight:650;margin:0 0 10px;}
h2 {font-size:25px;line-height:1.3;letter-spacing:-.4px;}
h3 {font-size:17px;line-height:1.45;font-weight:650;}
.page-heading p {font-size:14px;color:var(--muted);margin:0;}
.button {font-size:14px;padding:11px 18px;border-radius:8px;min-height:44px;line-height:1.45;font-weight:600;box-shadow:none;}
.button.small {font-size:13px;padding:9px 14px;min-height:40px;}
.button.secondary {background:#fff;border:1px solid #bdcfd3;color:var(--ink);}
.button.secondary:hover {background:#eef5f5;border-color:#91b0b5;}
.button.text {font-size:13px;min-height:40px;padding:8px 0;color:var(--teal);}
.badge {font-size:12px;letter-spacing:0;border-radius:6px;padding:5px 9px;line-height:1.4;white-space:normal;}
.badge.gray {color:#506972;background:#eef3f5;}
.badge.amber {font-size:12px;background:#fff2dc;color:#805014;}
.tabs {gap:24px;margin:0 0 26px;padding:0;border-bottom:1px solid #cfdddf;overflow:visible;flex-wrap:wrap;row-gap:0;}
.tabs button {font-size:14px;min-height:49px;padding:12px 0 13px;letter-spacing:0;border-bottom-width:3px;}
.tabs button:hover {color:var(--teal);}
.tabs button.active {font-weight:700;}
.card {border-radius:13px;border-color:var(--line);margin-bottom:22px;box-shadow:0 2px 3px #153b4903;}
.card-header {padding:22px 24px;gap:16px;}
.card-header h3 {font-size:18px;margin:0 0 5px;}
.card-header p,.setup-row p {font-size:14px;line-height:1.6;color:var(--muted);margin:0;}
.card-body {padding:24px;}
.two-column {gap:24px;grid-template-columns:1.15fr 1fr;}
.setup-row {padding:19px 0;align-items:flex-start;gap:14px;}
.setup-row h3 {font-size:15px;margin:0 0 4px;}
.step {width:28px;height:28px;font-size:13px;margin-top:2px;}
.setup-row .badge {margin-left:auto;flex-shrink:0;}
.setup-link {border:0;background:transparent;padding:0;color:var(--teal);font-size:13px;font-weight:650;text-align:left;margin-top:8px;min-height:32px;}
.details {font-size:14px;gap:18px 16px;}
.details dt {color:var(--muted);}
.details dd {max-width:235px;}
.details+.button {margin-top:25px;}
.summary-grid {gap:16px;margin-bottom:28px;}
.summary-card {border-radius:10px;padding:18px 20px;background:#fff;}
.summary-label {font-size:13px;letter-spacing:0;color:var(--muted);text-transform:none;font-weight:500;}
.summary-number {font-size:30px;line-height:1.4;letter-spacing:-.7px;}
.summary-foot {font-size:12px;color:var(--muted);}
.knowledge-grid {gap:18px;}
.knowledge-card {padding:24px;min-height:220px;margin:0;}
.knowledge-card h3 {font-size:18px;margin:0 0 8px;}
.knowledge-card p {font-size:14px;line-height:1.65;}
.knowledge-card .topic-icon {margin-bottom:15px;font-size:25px;}
.knowledge-card .card-bottom {gap:10px;flex-wrap:wrap;}
.knowledge-grid+.info-note {margin-top:22px;}
.info-note {font-size:13px;line-height:1.75;padding:16px 18px;border:1px solid #dce9e7;color:#395e64;background:#f0f7f5;border-radius:8px;}
.info-note .button {margin-top:10px;display:block;}
.muted-note {font-size:13px;line-height:1.65;}
.empty {padding:42px 24px;font-size:14px;}
.empty h3 {font-size:21px;letter-spacing:-.3px;}
.empty p {font-size:14px;max-width:46ch;margin:8px auto;}
.empty .button {margin-top:20px;}
table {font-size:14px;}
th {font-size:12px;letter-spacing:0;text-transform:none;font-weight:600;padding:15px 20px;background:#f6f9fa;}
td {padding:18px 20px;line-height:1.6;}
td small {font-size:12px;line-height:1.5;margin-top:5px;}
.partner-table th:last-child,.service-table th:last-child {width:12%;}
.partner-table th:nth-child(2) {width:33%;}
.service-table th:nth-child(3) {width:26%;}
.request-row {padding:24px;}
.request-heading h3 {font-size:20px;font-weight:650;}
.request-heading p,.request-meta,.request-details {font-size:14px;}
.request-meta {gap:8px 22px;}
.request-actions {flex-wrap:wrap;}
.request-actions .button {font-size:13px;min-height:42px;}
.evidence-note,.guest-update {font-size:14px;border-radius:0 7px 7px 0;line-height:1.7;}
.guest-update small {font-size:12px;}
.access-layout {gap:24px;grid-template-columns:minmax(0,1.5fr) minmax(310px,1fr);}
.access-board .info-note {margin:20px 24px;}
.telegram-setup .card-body>h3 {font-size:19px;margin-top:0;}
.telegram-instructions summary,.optional-details summary {cursor:pointer;font-size:14px;font-weight:650;color:var(--ink);line-height:1.6;min-height:35px;}
.telegram-instructions ol {padding-left:22px;font-size:14px;line-height:1.7;color:var(--muted);}
.telegram-instructions li {padding-left:4px;margin:13px 0;}
.telegram-instructions a {text-decoration:underline;text-underline-offset:3px;}
.telegram-setup .info-note {margin-top:18px;}
.optional-details {border:1px solid var(--line);border-radius:8px;padding:12px 14px;margin-bottom:18px;}
.optional-details .form-field {margin:12px 0 0;}
.invitation-card {border-color:#80b8ac;background:#fcfffe;}
.invitation-card input {font-size:20px;}
.test-layout {gap:24px;}
.chat-log {height:440px;background:#f6fafb;}
.chat-message {font-size:15px;}
.chat-message small {font-size:12px;}
.chat-welcome p {font-size:14px;}
.chat-card .card-header h3,.test-controls .card-header h3 {font-size:18px;}
.chat-card .card-header p,.test-controls .card-header p,.verification-box p {font-size:14px;}
.test-controls .form-field label {font-size:14px;}
.test-controls .form-field small,.test-controls .info-note {font-size:13px;}
.test-controls .button.small {font-size:13px;}
.chat-composer textarea {font-size:15px;}
.chat-composer .button {font-size:13px;}
.form-field {gap:8px;margin-bottom:21px;}
.form-field label {font-size:14px;font-weight:600;}
.form-field small {font-size:12px;line-height:1.6;color:var(--muted);}
input,select,textarea {font-size:15px;border-radius:8px;padding:12px;min-height:46px;border-color:#bdcfd3;}
textarea {line-height:1.7;}
.check-field {font-size:14px;align-items:flex-start;margin:19px 0;}
.check-field input {min-height:18px;width:18px;height:18px;margin-top:3px;flex-shrink:0;}
.form-error {font-size:14px;line-height:1.65;}
.form-actions {margin-top:25px;padding-top:22px;}
dialog {width:600px;border-radius:16px;padding:28px;max-height:calc(100dvh - 32px);}
.dialog-heading {gap:20px;align-items:flex-start;}
.dialog-heading h2 {margin:0;}
.dialog-heading p {font-size:14px;}
.dialog-heading .icon-button {flex-shrink:0;}
.guesty-summary-actions {padding:0 24px 22px;font-size:13px;}
.guesty-list-heading h3 {font-size:17px;}
.guesty-listing {padding:16px;}
.guesty-listing small,.guesty-account p,#guesty-editor .dialog-heading p {font-size:13px;}
.toast {font-size:14px;padding:16px 20px;max-width:460px;line-height:1.6;}
.main-footer {font-size:12px;letter-spacing:1px;padding-top:24px;margin-top:36px;color:#617b85;}
.main-footer span {font-size:12px;}
@media(max-width:1200px) {
  .content {padding:30px 28px;}.topbar {padding:0 28px;}.tabs {gap:18px;}
  .tabs button {font-size:13px;}.access-layout,.two-column {grid-template-columns:1fr;}
  .telegram-setup {order:0;}.summary-card {padding:16px;}.summary-label {font-size:12px;}
}
@media(max-width:1080px) {
  .sidebar {width:220px;padding:26px 16px;}main {margin-left:220px;}
  .operator-account strong {max-width:80px;}.signout-button {font-size:11px;}
  .brand-label {margin-left:45px;}.tabs {gap:17px;}
}
@media(max-width:700px) {
  .sidebar {position:relative;width:100%;padding:20px 18px;overflow-y:visible;}
  .brand {font-size:22px;}.brand-label {display:none;}.brand-mark {width:30px;height:30px;line-height:28px;font-size:18px;}
  .sidebar-footer {position:absolute;right:18px;top:15px;border:none;padding:0;margin:0;}
  .operator-account>span:last-child {display:none;}.operator-account {flex:none;}.signout-button {font-size:12px;padding:8px 10px;}
  .workspace,.sidebar-note {display:none;}.nav-heading {margin:18px 0 4px;font-size:13px;}
  #villa-list {display:flex;gap:8px;margin-top:5px;overflow-x:auto;scrollbar-width:thin;}
  #villa-list .villa-link {flex:0 0 155px;min-width:155px;min-height:46px;padding:10px;}
  .villa-name {font-size:13px;}.guesty-sidebar-button {margin-top:14px;padding:10px 12px;min-height:42px;}
  main {margin-left:0;}.topbar {padding:0 18px;height:62px;gap:14px;}
  .topbar .breadcrumb,.slash {display:none;}.topbar #section-name {font-size:13px;}
  .topbar .badge {max-width:60%;font-size:11px;}
  .content {padding:28px 18px;}.page-heading {gap:14px;}.page-heading>div {flex-basis:calc(100% - 115px);}
  h1 {font-size:29px;letter-spacing:-.7px;}.page-heading p {max-width:none;font-size:13px;}
  .page-heading>.button {font-size:13px;padding:10px 13px;}
  .tabs {display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;border:0;margin-bottom:22px;}
  .tabs button {font-size:13px;padding:10px 12px;min-height:44px;border:1px solid #cfdddf;border-radius:8px;background:#fff;white-space:normal;text-align:left;}
  .tabs button.active {border-color:#16796d;background:var(--mint);color:var(--teal);}
  .summary-grid {gap:12px;}.summary-number {font-size:28px;}
  .card-header,.card-body,.request-row {padding:20px;}.card-header h3 {font-size:18px;}
  .card-header p {font-size:13px;}.card-header {align-items:flex-start;flex-wrap:wrap;}
  .access-board .card-header .button {white-space:normal;}
  .knowledge-grid,.two-column,.access-layout {grid-template-columns:minmax(0,1fr);}
  .knowledge-card {min-height:210px;}.access-board .info-note {margin:18px 20px;}
  .setup-row {flex-wrap:wrap;gap:10px;}.setup-row>div {flex:1;min-width:0;}.setup-row .badge {max-width:100px;}
  .details {font-size:13px;grid-template-columns:minmax(0,1fr) minmax(0,1.2fr);}
  .details dd {max-width:none;}.info-note {font-size:13px;}
  .table-wrap {overscroll-behavior-x:contain;}.table-wrap table {min-width:620px;}
  .toast {left:18px;right:18px;bottom:18px;max-width:none;}
  dialog {padding:23px 20px;}h2 {font-size:23px;}
  .form-actions {flex-wrap:wrap;}.form-actions .button {flex:1;}
  .main-footer span {display:block;font-size:11px;letter-spacing:0;}.main-footer {gap:20px;}
}
@media(prefers-reduced-motion:reduce) {.skip-link {transition:none;}* {scroll-behavior:auto!important;}}

.button.danger {color:#9f2935;background:#fff3f3;border:1px solid #dba9ae;}
.button.danger:hover {background:#ffe4e6;}

.booking-invitations{margin-bottom:24px}.booking-invitations .request-actions{flex-wrap:wrap;margin-top:18px}.invitation-options,.invitation-targets{border:1px solid var(--line);border-radius:9px;padding:14px 18px;margin:16px 0;min-width:0}.invitation-options legend,.invitation-targets legend{font-size:13px;font-weight:650;padding:0 6px}.invitation-targets{max-height:240px;overflow:auto}.invitation-targets .check-field{overflow-wrap:anywhere}.invitation-options .muted-note{margin:4px 0 18px}
.supplier-summary {display:flex;justify-content:space-between;align-items:center;gap:18px;padding:18px 22px;margin-bottom:24px;background:var(--mint);border-radius:10px;border:1px solid #d8e8df}
.supplier-summary h3 {font-size:16px;margin-bottom:4px}
.supplier-summary .request-actions {margin:0;flex-shrink:0;flex-wrap:wrap}
.supplier-summary p {font-size:13px;color:var(--ink)}
.supplier-intro {margin-bottom:24px;max-width:58ch}
.supplier-setup {border-bottom:1px solid var(--line);padding-bottom:20px;margin-bottom:20px}
.supplier-dialog h3 {font-size:16px;margin-bottom:12px}
.supplier-number {display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px;padding:12px 0;border-bottom:1px solid var(--line)}
.supplier-number:last-child {border-bottom:0}

/* The operator can see the guest's wait, current owner, and next safe action at a glance. */
.operations-controls,.request-paging {display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.request-paging {justify-content:space-between;padding:18px 22px;border-top:1px solid var(--line);font-size:13px;color:var(--muted)}
.request-paging button:disabled {opacity:.5;cursor:not-allowed}
.approval-card {margin:16px 0;padding:14px 16px;border:1px solid #d6e1dc;border-left:3px solid var(--teal);background:#f8fbf9}
.approval-card summary {font-weight:650;cursor:pointer;min-height:28px}
.approval-card p {font-size:13px;line-height:1.6}
.approval-card pre {max-width:100%;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;font-size:12px;line-height:1.55;background:#fff;border:1px solid var(--line);padding:12px}
.handoff-board {border-color:#bdd8ce}
.handoff-row {border-top:1px solid var(--line)}
.handoff-owner {font-size:13px;color:var(--muted)}
.handoff-message {max-width:72ch;margin:12px 0;padding:10px 14px;border-left:2px solid #9bb9aa;background:#f6faf7}
.handoff-message.inbound {margin-left:0}
.handoff-message.outbound {margin-left:auto;border-left-color:var(--teal);background:#edf6f2}
.handoff-message small,.handoff-reply small {font-size:12px;color:var(--muted)}
.handoff-message p {margin:4px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}
.handoff-reply {display:grid;gap:9px;max-width:72ch;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
.handoff-reply label {font-weight:600;font-size:13px}
.handoff-reply textarea {width:100%;resize:vertical}
@media(max-width:600px) {
  .operations-controls {width:100%}.operations-controls .button {flex:1}
  .request-paging {padding:16px 20px}.request-paging span {width:100%;order:-1}
  .handoff-message {max-width:100%}
}
.supplier-account {display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.supplier-account small {display:block;color:var(--muted);font-size:12px;margin-top:2px}
.supplier-link {display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:12px}
.supplier-link label {flex-basis:100%;font-size:13px}
.supplier-link input {flex:1;min-width:160px}
.supplier-setup .optional-details {margin:12px 0 0;padding:0;border:0;background:transparent}
.supplier-setup .optional-details summary {color:var(--teal)}
.supplier-pairing {display:flex;align-items:center;gap:20px;flex-basis:100%;padding:16px 0 4px}
.supplier-pairing ol {padding-left:20px;margin:12px 0}
.supplier-pairing li {margin:8px 0;line-height:1.55}
.supplier-mobile-tip {display:none}
.supplier-qr {width:200px;max-width:100%;height:auto;flex-shrink:0}
.supplier-disconnect {flex-basis:100%;background:#fff3f3;padding:14px;border-radius:8px}
.supplier-disconnect p {color:var(--ink);font-size:13px}
.supplier-assignment .form-field {margin-bottom:12px}
.supplier-scope {padding:0;margin:0;border:0;min-width:0}
.supplier-scope legend {font-size:13px;font-weight:650;margin-bottom:6px}
.supplier-scope .check-field {margin:10px 0;overflow-wrap:anywhere}
.supplier-booking-help {margin-top:20px;font-size:13px;color:var(--muted)}
.supplier-booking-help summary {color:var(--teal);cursor:pointer;font-weight:600}
.supplier-booking-help p {margin-top:10px}
.supplier-dialog .dialog-heading {position:sticky;top:-26px;z-index:1;background:var(--white);padding-top:12px;padding-bottom:12px}
.supplier-dialog .form-actions {position:sticky;bottom:-26px;z-index:1;background:var(--white);padding:16px 0;margin-top:18px;border-top:1px solid var(--line)}
.supplier-dialog .button:disabled {cursor:not-allowed}
@media(max-width:600px){.supplier-mobile-tip{display:block;margin-top:12px;font-size:13px}.supplier-summary{align-items:flex-start;flex-direction:column}.supplier-summary .request-actions{gap:16px}.supplier-pairing{flex-direction:column;align-items:flex-start}.supplier-link input{flex-basis:100%}.supplier-account{gap:8px}.supplier-dialog .dialog-heading{top:-23px}.supplier-dialog .form-actions{bottom:-23px}}
.coverage-card{margin-top:24px;border-left:3px solid var(--teal)}.coverage-disclaimer,.coverage-editor>p{color:var(--muted);font-size:12px;line-height:1.65;margin:0 0 16px}.coverage-details{grid-template-columns:minmax(130px,.7fr) 2fr;row-gap:12px}.coverage-details dd{overflow-wrap:anywhere}.coverage-editor{margin:22px 0 8px;padding:18px;border:1px solid var(--line);border-radius:8px;background:#f8fbf9}.coverage-editor h3{font-size:14px;margin:0 0 6px}.coverage-editor .form-field{margin-bottom:10px}.coverage-editor textarea{min-height:78px}.readiness-summary{margin-bottom:20px}.pending-drafts{padding:11px 15px;margin:0 22px 18px;border-left:3px solid #d3a258;background:#fffaf1;color:#71562d;font-size:12px;line-height:1.6}.readiness-summary .card-header{align-items:flex-start}@media(max-width:600px){.coverage-details{grid-template-columns:1fr;gap:4px}.coverage-details dd{margin-bottom:10px}.coverage-card .card-header{flex-wrap:wrap}.coverage-card .card-header .button{width:100%}.coverage-editor{padding:14px}.pending-drafts{margin:0 16px 16px}}

/* Plain, action-led operator views. */
.next-actions{margin-bottom:24px}.next-action-list{padding:0 22px 12px}.next-action-list>button{display:flex;align-items:center;justify-content:space-between;gap:16px;width:100%;padding:17px 0;border:0;border-top:1px solid var(--line);background:none;text-align:left;color:var(--ink);font:inherit;cursor:pointer}.next-action-list strong{display:block;font-size:15px;line-height:1.5}.next-action-list small{display:block;color:var(--muted);font-size:13px;line-height:1.6;margin-top:4px}.next-action-list>button>span:last-child{font-size:26px;color:var(--teal)}.next-action-list>button:hover strong{color:var(--teal)}.approval-card h4{font-size:15px;margin:0 0 12px}.approval-details{font-size:13px;margin:12px 0}.approval-effect{border-top:1px solid var(--line);padding-top:12px;color:var(--muted)}.coverage-editor .form-field input{min-width:0}@media(max-width:600px){.next-action-list{padding:0 16px 8px}.approval-details{grid-template-columns:1fr;gap:4px}.approval-details dd{margin-bottom:8px}}

.coverage-focused{margin:0;padding:0;border:0;background:none}

/* Keep readiness copy readable beside explicit, scoped states. */
.operational-overview{align-items:start}
.readiness-checklist .setup-row{display:grid;grid-template-columns:28px minmax(0,1fr);gap:6px 14px}
.readiness-checklist .setup-copy{grid-column:2;min-width:0;overflow-wrap:anywhere}
.readiness-checklist .setup-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:8px 14px;flex-wrap:wrap;margin-bottom:6px}
.readiness-checklist .setup-heading h3{flex:1 1 160px;margin:0}
.readiness-checklist .setup-heading .badge{margin:0;max-width:100%;flex-shrink:0}
.readiness-checklist>.card-header>.badge{flex-shrink:0}
.readiness-checklist .setup-link{min-height:44px;line-height:1.5;padding:8px 0;margin-top:4px}
.operational-overview .coverage-card{margin-top:0}
.operational-overview .coverage-details{grid-template-columns:minmax(0,1fr);gap:4px}
.operational-overview .coverage-details dd{max-width:none;margin-bottom:12px}
.operational-overview .details dd{overflow-wrap:anywhere;text-align:left}

/* Read-only personal work sits alongside, not inside, the service queue. */
.guest-task-row{overflow-wrap:anywhere}
.guest-task-row .request-heading>div{min-width:0;flex:1}
.guest-task-row .request-heading h4{font-size:18px;line-height:1.5;margin:4px 0 0;font-weight:650}
.guest-task-row .badge{flex-shrink:0;max-width:45%}
.guest-task-notes{max-width:75ch;margin:18px 0;display:grid;grid-template-columns:140px minmax(0,1fr);gap:8px 20px;font-size:14px}
.guest-task-notes dt{color:var(--muted)}
.guest-task-notes dd{margin:0;white-space:pre-wrap}
.guest-task-time,.guest-task-delivery{margin:16px 0 0}
.guest-task-delivery{color:var(--ink)}
.guest-tasks-board .empty h4{font-size:18px;margin:0}
@media(max-width:600px){.guest-task-row .badge{max-width:100%}.guest-task-notes{grid-template-columns:minmax(0,1fr);gap:3px}.guest-task-notes dd+dt{margin-top:9px}}

/* Supplier text is evidence, separate from a recorded booking decision. */
.supplier-replies{white-space:normal;overflow-wrap:anywhere;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
.supplier-replies h4{font-size:16px;margin:0 0 10px}
.supplier-replies>p{margin:10px 0}
.supplier-evidence{white-space:normal;overflow-wrap:anywhere;margin:14px 0;border:1px solid var(--line);border-radius:8px;background:var(--white)}
.supplier-evidence>summary{cursor:pointer;min-height:44px;padding:11px 14px;font-size:14px;font-weight:600;color:var(--teal)}
.supplier-event{padding:14px;font-size:14px;line-height:1.7}
.supplier-event+.supplier-event{border-top:1px solid var(--line)}
.supplier-event-heading{margin:0;display:flex;flex-wrap:wrap;justify-content:space-between;gap:4px 16px}
.supplier-event-heading span,.supplier-notice{color:var(--muted);font-size:13px}
.supplier-event blockquote{margin:12px 0;padding:12px 14px;border-left:3px solid var(--teal);background:var(--paper);white-space:pre-wrap;overflow-wrap:anywhere}
.supplier-notice{margin:10px 0 0}
.supplier-inbox-board .card-body>p:first-child{margin-top:0}
.supplier-inbox-board .card-header .badge{flex-shrink:0}
.supplier-event>.button{margin-top:12px}
.supplier-match-source{border:1px solid var(--line);border-radius:8px;max-height:300px;overflow:auto;overflow-wrap:anywhere}
.supplier-match-candidates{border:0;padding:0;margin:20px 0;min-width:0}
.supplier-match-candidates legend{font-weight:600;margin-bottom:12px}
.supplier-match-candidate{display:flex;align-items:flex-start;gap:12px;padding:14px;margin:10px 0;border:1px solid var(--line);border-radius:8px;overflow-wrap:anywhere;min-width:0}
.supplier-match-candidate:has(input:checked){border-color:var(--teal);background:var(--paper)}
.supplier-match-candidate input{flex:0 0 20px;width:20px;height:20px;min-width:20px;min-height:20px;padding:0;margin-top:6px;accent-color:var(--teal)}
.supplier-match-candidate>span{display:grid;gap:7px;min-width:0}
.supplier-match-candidate small{color:var(--muted)}
.supplier-match-candidate .request-details{margin:0;white-space:pre-wrap}
.supplier-match-pending button{margin:6px 8px 6px 0}
@media(max-width:600px){.supplier-event-heading{flex-direction:column;align-items:flex-start}.supplier-event{padding:12px}.supplier-evidence>summary{padding:11px 12px}}

/* Research stays read-only; source excerpts are not supplier commitments. */
.research-comparison,.research-receipts{margin:16px 0;border:1px solid var(--line);border-radius:8px;background:var(--white);max-width:100%}
.research-comparison>summary,.research-receipts>summary,.research-candidate>summary{cursor:pointer;min-height:44px;padding:12px 14px;color:var(--teal);font-size:14px;font-weight:600;overflow-wrap:anywhere}
.research-comparison-body,.research-candidate-body{padding:0 14px 14px;min-width:0}
.research-candidate{border:1px solid var(--line);border-radius:7px;margin-top:12px}
.research-candidate>summary>span{display:block;font-size:12px;font-weight:400;color:var(--muted);margin-top:4px}
.research-candidate-body>.muted-note{margin-top:0}
.research-source{padding-top:12px;margin-top:12px;border-top:1px solid var(--line)}
.research-source-meta{font-size:12px;color:var(--muted);margin:0 0 8px;overflow-wrap:anywhere}
.research-source a{color:var(--teal);text-decoration:underline;text-underline-offset:3px;overflow-wrap:anywhere}
.research-source blockquote{font-size:14px;margin:8px 0;padding:12px 14px;background:var(--paper);border-left:3px solid var(--teal);white-space:pre-wrap;overflow-wrap:anywhere}
.research-criterion{font-size:14px;font-weight:600;margin:16px 0 4px}
@media(max-width:600px){.research-comparison-body,.research-candidate-body{padding:0 12px 12px}.research-comparison>summary,.research-receipts>summary,.research-candidate>summary{padding:12px}}

/* HELM workspaces: current responsibility before configuration. */
:root{--paper:#f5f4ef;--ink:#233c40;--muted:#61736f;--line:#dfe3da;--teal:#16796d;--mint:#eaf2eb}body{background:var(--paper);min-width:280px;font-size:14px}.sidebar{width:216px;padding:26px 20px;background:#12343d;color:#e8eeea;z-index:30}.brand{font-size:22px;font-weight:600;letter-spacing:3px}.brand-mark{border-radius:0;font-family:Georgia,serif;font-weight:400;width:30px;height:34px;line-height:31px}.brand-label{font-size:9px;letter-spacing:.14em;margin-left:42px;opacity:1;color:#adbfbb}.workspace{margin-top:28px;padding:18px 0;gap:9px}.workspace strong{font-size:12px}.workspace small{font-size:10px;color:#b5c7c1;line-height:1.6}.workspace .avatar{width:30px;height:30px;font-size:10px}.nav-heading{font-size:10px;letter-spacing:.1em;color:#b5c7c1;margin-top:22px}.villa-link{min-height:48px;border-radius:6px;padding:10px 11px;font-size:12px;margin-top:4px}.villa-link.active{box-shadow:inset 2px 0 #a7d9bd;background:#ffffff12}.villa-name{line-height:1.5;white-space:normal;overflow-wrap:anywhere}.sidebar-note{font-size:11px;margin-top:auto;padding:20px 0 0;border:0;border-top:1px solid #ffffff20}.sidebar-note strong{font:400 18px/1.4 Georgia,serif;color:#eef2e9}.sidebar-note p{font-size:11px;line-height:1.8;color:#afc2bd}.sidebar-footer{padding-top:16px;margin-top:20px}.operator-account strong{font-size:12px}.operator-account small{font-size:10px}.signout-button{font-size:10px}body>main{margin-left:216px;width:calc(100% - 216px)}.topbar{height:62px;padding:0 32px;background:#fffefa;font-size:12px}.breadcrumb{font-size:11px}.topbar #channel-status{font-size:10px}.content,.content.work-mode{padding:26px 32px 14px;max-width:1600px}.page-heading,.work-mode .page-heading{margin-bottom:22px;align-items:center}.page-heading h1{font:400 34px/1.15 Georgia,serif;letter-spacing:-.6px;margin:0 0 7px}.page-heading p{font-size:12px;margin:0;color:var(--muted)}.page-heading .eyebrow{display:none}.page-heading #edit-villa{font-size:11px;min-height:35px;padding:8px 12px}.tabs,.work-mode .tabs{gap:24px;margin-bottom:22px;border-bottom:1px solid var(--line);overflow-x:auto;white-space:nowrap;scrollbar-width:thin}.tabs button{font-size:12px;padding:11px 0 12px;min-height:44px;color:var(--muted);flex-shrink:0}.tabs button.active{color:var(--teal);border-bottom:2px solid var(--teal)}.main-footer{font-size:9px;padding-top:20px;margin-top:0;border:0}.card{background:#fffefa;border:1px solid var(--line);border-radius:10px;box-shadow:none}.card-header{padding:20px 22px}.card-header h3{font-size:16px;line-height:1.4}.card-header p{font-size:12px;line-height:1.7}.card-body{padding:20px 22px}.button{min-height:42px;border-radius:7px;font-size:12px;padding:10px 15px;line-height:1.5}.button.small{font-size:11px;min-height:36px}.button.text{background:transparent}.badge{font-size:10px;line-height:1.6;padding:4px 7px;border-radius:5px;white-space:normal}.info-note,.evidence-note,.muted-note{font-size:12px;line-height:1.7}.operations-workspace{width:100%}.inbox-toolbar{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.inbox-filters{display:flex;flex-wrap:wrap;gap:5px}.inbox-filters button{padding:8px 12px;min-height:36px;font-size:11px;color:var(--muted);border:1px solid transparent;background:transparent;border-radius:7px}.inbox-filters button.selected{color:var(--navy);background:#fffefa;border-color:#ced9cb;box-shadow:0 1px 2px #12343d05}.inbox-filters button span{display:inline-block;padding:0 5px;border-radius:4px;background:#eee2ca;font-size:10px;margin-left:3px}.inbox-scope{font-size:10px;color:var(--muted);margin:12px 0 15px;line-height:1.6}.inbox-layout{display:grid;grid-template-columns:minmax(245px,.88fr) minmax(0,1.55fr);background:#fffefa;border:1px solid var(--line);border-radius:11px;overflow:hidden;min-height:470px}.inbox-list{max-height:calc(100dvh - 318px);min-height:400px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;border-right:1px solid var(--line);padding:7px;background:#f9f9f3}.inbox-item{display:block;width:100%;text-align:left;border:1px solid transparent;border-radius:7px;padding:15px 13px;color:var(--ink);background:transparent;margin-bottom:4px;transition:background .15s,border-color .15s}.inbox-item:hover{background:#eff3eb}.inbox-item.selected{background:#edf3e9;border-color:#d2dfcb;box-shadow:inset 2px 0 var(--teal)}.inbox-item-top{display:flex;gap:8px;align-items:flex-start;justify-content:space-between;font-size:11px}.inbox-item-top strong{font-weight:600;overflow-wrap:anywhere}.inbox-due{font-size:9px;text-align:right;color:var(--muted);flex-shrink:0;max-width:45%}.inbox-due.overdue{color:#9a4929}.inbox-title{display:block;font-size:14px;font-weight:500;margin-top:6px;line-height:1.5;overflow-wrap:anywhere}.inbox-next{display:block;font-size:11px;line-height:1.6;margin-top:7px;color:var(--teal)}.inbox-item-foot{display:flex;justify-content:space-between;gap:8px;font-size:9px;line-height:1.5;margin-top:13px;color:var(--muted)}.inbox-item-foot>span:last-child{text-align:right}.inbox-detail{max-height:calc(100dvh - 318px);min-height:400px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin}.focused-request{border:0;padding:25px 27px;margin:0;border-radius:0;background:transparent;overflow-wrap:anywhere}.focused-request>.request-heading{border-bottom:1px solid var(--line);padding-bottom:18px;gap:18px}.focused-request .request-heading h3{font:400 24px/1.25 Georgia,serif;letter-spacing:-.3px}.focused-request .request-heading p{font-size:11px;margin-top:8px}.focused-request .request-details{font-size:13px;line-height:1.8;margin:18px 0}.request-meta{font-size:11px;line-height:1.7;gap:8px 18px;display:flex;flex-wrap:wrap;margin:18px 0}.request-meta span{max-width:100%}.focused-request h4{font-size:12px;font-weight:600;line-height:1.6;margin:0 0 10px}.focused-request .evidence-note{background:#f6f7f0;border:1px solid var(--line);border-radius:8px;padding:17px;margin:16px 0}.transfer-summary{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:14px}.transfer-summary strong{font-size:20px;font-weight:500;white-space:nowrap}.transfer-summary span{font-size:11px;text-align:right;max-width:55%;line-height:1.6}.transfer-facts,.supplier-evidence,.delivery-history{margin:10px 0;border-top:1px solid var(--line);padding-top:10px}.transfer-facts summary,.supplier-evidence summary,.delivery-history summary{cursor:pointer;min-height:32px;font-size:11px;color:var(--teal);line-height:1.6}.details{display:grid;grid-template-columns:minmax(95px,.6fr) minmax(0,1fr);font-size:12px;gap:7px 15px;margin:12px 0}.details dt{color:var(--muted)}.details dd{margin:0;overflow-wrap:anywhere}.supplier-state{padding:17px 0;border-top:1px solid var(--line);margin-top:16px;font-size:12px;line-height:1.7}.supplier-state-label{color:var(--teal);font-size:12px}.guest-update-summary{margin:20px 0}.guest-update{background:#f1f5ed;border:0;border-left:2px solid #9db8a2;border-radius:0 6px 6px 0;padding:12px 15px;font-size:12px;line-height:1.7;margin-top:10px}.guest-update strong{font-size:11px}.guest-update p{margin:7px 0}.guest-update small{font-size:10px;color:var(--muted)}.request-actions{display:flex;flex-wrap:wrap;gap:8px;margin:16px 0 0}.request-paging{padding:12px 0;font-size:10px;color:var(--muted)}.request-paging .button{min-height:32px;font-size:10px;padding:7px 11px}.secondary-disclosure{margin-top:20px}.secondary-disclosure>summary{padding:18px 22px;font-size:12px;cursor:pointer}.secondary-disclosure>summary span{float:right;color:var(--muted)}.inbox-back{display:none}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:24px}.settings-tile{display:block;text-align:left;background:#fffefa;border:1px solid var(--line);border-radius:10px;padding:25px;color:var(--ink)}.settings-tile>span{font-size:10px;color:var(--teal);letter-spacing:.12em}.settings-tile h3{font:400 23px Georgia,serif;margin:12px 0}.settings-tile p{font-size:12px;line-height:1.8;color:var(--muted)}.settings-tile strong{display:block;color:var(--teal);font-size:11px;margin-top:20px}.table-wrap{max-width:100%;overflow:auto}table{font-size:12px}td{padding:16px 18px;line-height:1.7}th{font-size:10px;font-weight:500}.empty h3{font:400 24px Georgia,serif}.empty p{font-size:12px;line-height:1.8}.detail-emblem{display:inline-grid;place-items:center;width:45px;height:48px;border:1px solid #bacac0;font:32px Georgia,serif;margin-bottom:10px;color:var(--teal)}dialog{border-radius:12px;border:1px solid var(--line);max-height:90dvh;padding:25px;max-width:min(720px,calc(100vw - 32px));scrollbar-width:thin}dialog::backdrop{background:#12343d65}.dialog-heading h2{font:400 27px Georgia,serif}.dialog-heading .eyebrow{display:block;font-size:9px;letter-spacing:.15em;color:var(--teal)}.form-field label{font-size:12px}.form-field input,.form-field select,.form-field textarea{font-size:14px;min-height:44px;border-radius:6px}.form-field small{font-size:11px;line-height:1.65}.toast{max-width:calc(100vw - 32px);font-size:12px;line-height:1.65}.inbox-detail:focus,.focused-request:focus{outline-offset:-4px}[hidden]{display:none!important}
@media(max-width:1200px){.sidebar{width:190px;padding:23px 16px}body>main{margin-left:190px;width:calc(100% - 190px)}.content,.content.work-mode{padding:24px}.topbar{padding:0 24px}.inbox-layout{grid-template-columns:minmax(225px,.9fr) minmax(0,1.2fr)}.focused-request{padding:23px 20px}.inbox-filters{gap:1px}.inbox-filters button{padding:8px 9px}}
@media(max-width:900px){.sidebar{position:relative;inset:auto;width:100%;height:auto;padding:14px 20px;display:flex;flex-direction:row;flex-wrap:wrap;gap:10px;align-items:center}.sidebar>.brand{font-size:18px;margin-right:auto}.sidebar .brand-mark{width:25px;height:29px;line-height:26px;font-size:20px}.brand-label,.workspace,.nav-heading,.sidebar-note,.sidebar-footer{display:none}.sidebar #villa-list{width:100%;display:flex;gap:7px;overflow-x:auto;margin:3px 0 0;padding-bottom:2px;max-width:100%}.villa-link{display:flex;gap:8px;min-width:135px;max-width:230px;flex-shrink:0;min-height:40px;margin:0;font-size:11px;padding:8px 10px}.villa-name{font-size:11px}.sidebar #setup-guesty{display:none}body>main{margin:0;width:100%}.topbar{height:44px;padding:0 20px;font-size:10px}.topbar #channel-status{font-size:9px;max-width:50%;text-align:right}.content,.content.work-mode{padding:20px}.page-heading h1{font-size:30px}.page-heading p{font-size:11px}.page-heading,.work-mode .page-heading{margin-bottom:15px}.tabs,.work-mode .tabs{gap:22px;margin-bottom:17px}.tabs button{font-size:11px}.inbox-layout{display:block;min-height:400px}.inbox-list{border:0;min-height:0;max-height:none;padding:7px}.inbox-detail{display:none;min-height:0;max-height:none}.detail-open .inbox-list{display:none}.detail-open .inbox-detail{display:block}.inbox-back{display:inline-flex;margin:0 0 16px;padding:4px 0;color:var(--teal);min-height:38px}.inbox-item{padding:17px 14px;margin-bottom:3px}.inbox-item-top{font-size:12px}.inbox-due{font-size:10px}.inbox-title{font-size:16px;margin-top:7px}.inbox-next{font-size:12px;margin-top:9px}.inbox-item-foot{font-size:10px;margin-top:13px}.focused-request{padding:14px 20px 24px}.focused-request .request-heading h3{font-size:26px}.focused-request .request-heading p{font-size:12px}.focused-request .request-heading{display:block}.focused-request .request-heading>.badge{display:inline-block;margin-top:10px}.inbox-toolbar{gap:9px}.inbox-filters{gap:2px}.inbox-filters button{font-size:11px;min-height:38px;padding:8px 9px}.inbox-toolbar>.button{font-size:0;padding:8px 10px;min-height:38px}.inbox-toolbar>.button:first-letter{font-size:17px}.inbox-scope{font-size:10px}.transfer-summary{gap:10px}.transfer-summary strong{font-size:19px}.transfer-summary span{font-size:11px}.details{grid-template-columns:minmax(80px,.6fr) minmax(0,1fr);font-size:12px;gap:9px 14px}.request-meta{font-size:11px;display:block}.request-meta>span{display:block;margin-bottom:5px}.button.small{min-height:42px;font-size:12px}.request-actions .button{flex-grow:1}.settings-grid{grid-template-columns:1fr}.card-header{padding:19px}.card-body{padding:19px}.main-footer{font-size:9px}.main-footer span{display:none}.page-heading #edit-villa{font-size:10px;max-width:80px}.two-column{grid-template-columns:1fr}dialog{width:calc(100vw - 24px);max-width:calc(100vw - 24px);max-height:calc(100dvh - 24px);padding:20px}.dialog-heading h2{font-size:24px}.form-grid{grid-template-columns:1fr}.form-actions{flex-wrap:wrap}.form-actions .button{flex:1}.form-field input,.form-field select,.form-field textarea{font-size:16px}.supplier-inbox-board .card-header{display:block}.supplier-inbox-board .badge{margin-top:8px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Staff is a separate, server-scoped daily-work consumer. */
.staff-workspace{background:var(--paper)}.staff-header{display:flex;align-items:center;gap:24px;background:var(--navy);color:#fffefa;padding:18px max(26px,calc((100vw - 1136px)/2));min-height:74px}.staff-header .brand{font-size:21px}.staff-header .brand-mark{font-size:24px}.staff-role-label{font-size:11px;color:#c0d1c8;border-left:1px solid #ffffff25;padding-left:24px}.staff-signout{margin-left:auto;background:none;border:1px solid #ffffff35;border-radius:6px;color:#e0eae3;min-height:36px;padding:7px 12px;font-size:11px}body.staff-workspace>.staff-main{width:100%;max-width:1192px;margin:0 auto;padding:34px 28px 0}.staff-page-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:25px}.staff-kicker{display:block;color:var(--teal);font-size:10px;letter-spacing:.1em;margin:0 0 8px}.staff-page-heading h1{font:400 34px/1.2 Georgia,serif;letter-spacing:-.7px;margin:0 0 9px}.staff-page-heading p{font-size:12px;color:var(--muted);margin:0}.staff-villa{max-width:42%;min-width:210px}.staff-villa label{display:block;font-size:10px;color:var(--muted);margin-bottom:7px}.staff-villa select{width:100%;font:12px/1.5 inherit;background:#fffefa;border:1px solid var(--line);border-radius:7px;padding:10px;min-height:43px;color:var(--ink)}.staff-views{display:flex;gap:24px;border-bottom:1px solid var(--line);margin-bottom:18px;overflow-x:auto}.staff-views button{flex-shrink:0;min-height:45px;padding:10px 0 12px;background:transparent;color:var(--muted);font-size:12px;border:0;border-bottom:2px solid transparent}.staff-views button.selected{border-bottom-color:var(--teal);color:var(--teal);font-weight:600}.staff-feedback{padding:13px 17px;border:1px solid #ccd9cb;background:#edf4ea;color:var(--navy);font-size:12px;line-height:1.7;border-radius:8px;margin-bottom:18px}.staff-feedback.error{background:#faf0e7;border-color:#e3c9af;color:#83432a}.staff-work-heading{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:13px}.staff-work-heading p{margin:0;font-size:11px;color:var(--muted)}.staff-list-detail{display:grid;grid-template-columns:minmax(260px,.9fr) minmax(0,1.3fr);border:1px solid var(--line);border-radius:12px;background:#fffefa;min-height:465px;overflow:hidden}.staff-task-list{padding:7px;border-right:1px solid var(--line);background:#f9f9f3;max-height:calc(100dvh - 310px);min-height:400px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin}.staff-task{display:block;width:100%;padding:17px 15px;background:transparent;color:var(--ink);text-align:left;border:1px solid transparent;border-radius:8px;margin-bottom:4px;transition:background .15s ease-out}.staff-task.selected{background:#edf3e9;border-color:#d2dfcb;box-shadow:inset 2px 0 var(--teal)}.staff-task:hover{background:#edf3e9}.staff-task-top{display:flex;justify-content:space-between;gap:10px;font-size:11px}.staff-task-top>span{font-size:10px;color:var(--muted);max-width:45%;text-align:right}.staff-task-top .urgent{color:#9a4928}.staff-task-title{display:block;font-size:16px;font-weight:500;margin-top:9px;line-height:1.5;overflow-wrap:anywhere}.staff-task-next{display:block;font-size:12px;line-height:1.6;color:var(--teal);margin-top:9px}.staff-task-bottom{display:flex;justify-content:space-between;gap:15px;color:var(--muted);font-size:10px;line-height:1.7;margin-top:14px}.staff-task-bottom>span:last-child{text-align:right}.staff-task-detail{padding:28px 30px;max-height:calc(100dvh - 310px);min-height:400px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;overflow-wrap:anywhere}.staff-detail-heading{border-bottom:1px solid var(--line);padding-bottom:20px}.staff-detail-heading h2{font:400 28px/1.3 Georgia,serif;letter-spacing:-.4px;margin:8px 0 13px}.staff-detail-heading .status{display:inline-block;padding:4px 8px;background:var(--mint);color:var(--teal);border-radius:5px;font-size:10px}.staff-guest-context{display:flex;flex-direction:column;gap:5px;font-size:11px;color:var(--muted);margin:20px 0}.staff-guest-context strong{font-size:13px;color:var(--ink)}.staff-task-brief{background:#f7f8f2;border:1px solid var(--line);padding:18px;border-radius:8px}.staff-task-brief h3,.staff-next-action h3,.staff-recorded-result h3{font-size:12px;font-weight:600;margin:0 0 9px}.staff-task-brief p,.staff-recorded-result p{font-size:14px;line-height:1.8;white-space:pre-wrap;margin:0}.staff-task-due{font-size:11px;color:var(--muted);line-height:1.7;margin:15px 0}.staff-next-action{margin-top:24px}.staff-next-action>p{font-size:12px;line-height:1.7;color:var(--muted)}.staff-actions{display:flex;flex-wrap:wrap;gap:9px}.staff-recorded-result{padding:17px 0;border-bottom:1px solid var(--line);margin-bottom:20px}.staff-outcome-note{font-size:12px;line-height:1.7;color:#775b29;padding:14px;background:#f5eedb;border-radius:7px}.staff-back{display:none}.staff-footer{display:flex;gap:14px;padding:20px 0;font-size:10px;letter-spacing:.13em;color:var(--muted)}.staff-footer span{letter-spacing:0}#staff-action-form>label{display:block;font-size:12px;font-weight:600;margin:22px 0 9px}#staff-action-note{box-sizing:border-box;width:100%;font:14px/1.7 inherit;resize:vertical;border:1px solid #c5d0c6;border-radius:7px;padding:12px;color:var(--ink);background:#fffefa}#staff-action-form .error{font-size:12px;line-height:1.7;color:#9a392c}#staff-action-form .form-actions{gap:10px;margin-top:20px}#staff-action-form .muted-note{font-size:11px;line-height:1.7}.staff-task-detail:focus{outline-offset:-4px}
@media(max-width:800px){.staff-header{padding:15px 19px;gap:17px;min-height:63px}.staff-header .brand{font-size:18px}.staff-header .brand-mark{width:25px;height:29px;line-height:26px;font-size:20px}.staff-role-label{padding-left:17px;font-size:10px}.staff-signout{min-height:34px;padding:6px 9px;font-size:10px}body.staff-workspace>.staff-main{padding:25px 16px 0}.staff-page-heading{display:block;margin-bottom:20px}.staff-page-heading h1{font-size:30px}.staff-page-heading p{font-size:12px;line-height:1.7}.staff-villa{display:flex;align-items:center;gap:14px;min-width:0;max-width:100%;margin-top:20px}.staff-villa label{margin:0;font-size:10px;flex-shrink:0}.staff-villa select{font-size:13px;min-height:43px;max-width:100%}.staff-views{gap:24px;margin-bottom:15px}.staff-views button{font-size:12px}.staff-list-detail{display:block;min-height:300px}.staff-task-list{max-height:none;min-height:0;border:0;padding:7px}.staff-task-detail{display:none;max-height:none;min-height:0;padding:15px 19px 25px}.detail-open .staff-task-list{display:none}.detail-open .staff-task-detail{display:block}.staff-task{padding:17px 12px}.staff-task-title{font-size:17px}.staff-task-next{font-size:12px}.staff-task-top{font-size:12px}.staff-task-bottom{font-size:10px}.staff-task-brief p{font-size:15px}.staff-task-detail h2{font-size:27px}.staff-back{display:block;background:none;border:0;min-height:42px;font-size:12px;color:var(--teal);padding:6px 0;margin-bottom:15px}.staff-guest-context{font-size:12px}.staff-guest-context strong{font-size:14px}.staff-task-due{font-size:11px}.staff-actions{display:grid;grid-template-columns:1fr}.staff-actions .button{font-size:13px;min-height:46px}.staff-footer{font-size:9px;gap:10px}#staff-action-note{font-size:16px}.staff-work-heading p{font-size:10px}.staff-work-heading>.button{min-height:36px;font-size:11px}.staff-views button{min-height:46px}.staff-task-detail .empty h2{font-size:25px}}

/* Early rendered review corrections: compact navigation, readable work first. */
.sidebar-note{display:none}.sidebar-footer{margin-top:auto}.topbar #channel-status{display:none}.topbar{height:40px}.topbar .breadcrumb,.topbar .slash{display:none}.topbar #section-name{font-size:11px;color:var(--muted)}.content,.content.work-mode{padding-top:23px}.mobile-scope{display:none}.tabs,.work-mode .tabs{display:flex;grid-template-columns:none;gap:24px}.tabs button{width:auto;border:0;border-bottom:2px solid transparent;background:transparent;border-radius:0}.tabs button.active{background:transparent;border-color:var(--teal)}.inbox-list,.inbox-detail{max-height:calc(100dvh - 294px)}.inbox-item-top{font-size:12px}.inbox-due{font-size:11px}.inbox-item-foot{font-size:11px}.inbox-title{font-size:16px}.inbox-next{font-size:12px}.inbox-filters button{font-size:12px;min-height:40px}.focused-request .request-heading p,.request-meta{font-size:12px}.inbox-scope{font-size:11px}.staff-page-heading h1{font:400 30px/1.2 Georgia,serif}.staff-page-heading .staff-kicker{font-size:11px}.staff-task-top{font-size:12px}.staff-task-top>span{font-size:11px}.staff-task-bottom{font-size:11px}.staff-work-heading p{font-size:12px}.staff-views{display:flex;grid-template-columns:none;gap:26px}.staff-views button{width:auto;min-height:44px;border-radius:0;border:0;border-bottom:2px solid transparent;background:transparent}.staff-views button.selected{border-bottom-color:var(--teal);background:transparent}.staff-header .brand{color:#fffefa}.staff-task-detail .empty h2{font:400 27px Georgia,serif}
@media(max-width:900px){.sidebar{flex-wrap:nowrap;padding:12px 16px;min-height:60px;gap:16px}.sidebar>.brand{margin:0;flex-shrink:0;font-size:17px;letter-spacing:2px}.sidebar #villa-list{display:none}.mobile-scope{display:block;margin-left:auto;max-width:57%;min-width:0}.mobile-scope label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.mobile-scope select{width:100%;max-width:100%;min-height:40px;border:1px solid #ffffff30;border-radius:6px;color:#eff5ef;background:#12343d;padding:8px 24px 8px 10px;font-size:12px}.topbar{display:none}.content,.content.work-mode{padding:19px 16px 12px}.page-heading,.work-mode .page-heading{margin-bottom:13px}.page-heading h1{font-size:29px;margin-bottom:5px}.page-heading p{font-size:11px;line-height:1.6}.page-heading #edit-villa{min-height:38px}.tabs,.work-mode .tabs{display:flex!important;grid-template-columns:none!important;flex-wrap:nowrap;gap:23px;margin-bottom:15px;padding:0;border:0;border-bottom:1px solid var(--line);overflow-x:auto;scrollbar-width:none}.tabs button{flex:0 0 auto;width:auto!important;min-width:0;border:0;border-bottom:2px solid transparent;padding:10px 0 11px;min-height:44px;border-radius:0;background:transparent;font-size:12px}.tabs button.active{background:transparent;border-bottom-color:var(--teal);color:var(--teal)}.inbox-toolbar{display:block;position:relative;padding-right:0}.inbox-toolbar>.button{position:absolute;right:0;top:0;min-width:42px;max-width:42px;height:42px;min-height:42px;padding:8px;font-size:17px}.inbox-toolbar>.button .refresh-label{display:none}.inbox-filters{display:flex;flex-wrap:nowrap;overflow:auto;scrollbar-width:none;gap:5px;padding-right:48px;min-height:44px;mask-image:none}.inbox-filters button{min-height:42px;flex-shrink:0;font-size:12px;padding:8px 10px}.inbox-filters:after{content:'';display:block;flex:0 0 42px}.inbox-scope{font-size:10px;margin:9px 0 12px}.inbox-list,.inbox-detail{max-height:none}.inbox-item-top{font-size:12px}.inbox-due{font-size:10px}.inbox-title{font-size:16px}.inbox-item-foot{font-size:11px}.inbox-next{font-size:12px}.staff-page-heading{margin-bottom:16px}.staff-page-heading h1{font:400 28px/1.2 Georgia,serif;margin:0}.staff-page-heading .staff-kicker{font-size:11px;margin-bottom:7px;letter-spacing:0}.staff-page-heading>div>p{display:none}.staff-villa{margin-top:15px}.staff-villa select{min-height:44px}.staff-views{display:flex!important;grid-template-columns:none!important;flex-wrap:nowrap;gap:0;overflow:visible;margin-bottom:14px}.staff-views button{flex:1 1 0;min-width:0;min-height:46px;font-size:12px;white-space:nowrap;border:0;border-bottom:2px solid transparent;border-radius:0;padding:10px 4px;background:none}.staff-views button.selected{border-bottom-color:var(--teal);background:none}.staff-work-heading p{font-size:11px}.staff-task-top>span{font-size:10px}.staff-task-bottom{font-size:11px}.staff-header{min-height:60px}.staff-task-detail .empty{padding:20px}.staff-list-detail{min-height:280px}.staff-task{padding:17px 12px}.staff-task-title{font-size:17px}.staff-task-next{font-size:12px}.staff-task-list{min-height:0}.staff-footer{font-size:10px}.staff-role-label{display:none}}
.participant-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 0;border-bottom:1px solid var(--line)}.participant-row strong{font-size:14px}.participant-row p{font-size:11px;color:var(--muted);margin:5px 0}.invitation-result{padding:18px;background:var(--mint);border:1px solid #c6d7c6;border-radius:8px;margin:20px 0}.invitation-result h3{font-size:16px}.invitation-result p{font-size:12px;line-height:1.7}.invitation-result input{display:block;width:100%;font:15px/1.6 ui-monospace,monospace;margin:14px 0;padding:10px;border:1px solid var(--line);border-radius:6px}.invitation-result .button{margin:4px 5px 4px 0}.connection-setting{display:flex;justify-content:space-between;gap:15px;font-size:13px;padding:12px 0;border-bottom:1px solid var(--line)}
@media(max-width:900px){.topbar{display:none}.work-mode .page-heading,.page-heading{min-height:0;padding:0}.participant-row{align-items:flex-start}.participant-row .button{flex-shrink:0;font-size:11px}.invitation-result .button{display:flex;justify-content:center;margin:8px 0;min-height:44px}}

/* Scoped team administration stays in settings, outside daily staff work. */
.team-person{padding:18px 0;border-bottom:1px solid var(--border,#d8e0d9)}.team-person h3{margin:0 0 8px}.team-assignment{display:flex;gap:16px;align-items:center;justify-content:space-between}.team-assignment p{overflow-wrap:anywhere}.team-assignment button{flex:none}.team-person:last-of-type{border-bottom:0}@media(max-width:480px){.team-assignment{align-items:flex-start;flex-wrap:wrap}}

/* A selected mobile task owns the heading; keep scope and navigation close. */
@media(max-width:800px){
 body.staff-workspace>.staff-main:has(.staff-work.detail-open){padding-top:14px}
 .staff-main:has(.staff-work.detail-open) .staff-page-heading>div:first-child{display:none}
 .staff-main:has(.staff-work.detail-open) .staff-villa{margin-top:0}
 .staff-main:has(.staff-work.detail-open) .staff-page-heading{margin-bottom:12px}
 .staff-main:has(.staff-work.detail-open) .staff-feedback{padding:10px 12px;margin-bottom:10px;line-height:1.5}
 .detail-open .staff-back{margin-bottom:8px}
}

/* Source trip time is distinct from the villa operational reply target. */
.staff-trip{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px 16px;margin:15px 0 0;font-size:13px;line-height:1.65}.staff-trip dt{color:var(--muted)}.staff-trip dd{margin:0;overflow-wrap:anywhere}.staff-trip small{display:block;color:var(--muted);font-size:11px;margin-top:4px}
@media(max-width:900px){.inbox-filters{width:calc(100% - 50px);padding-right:0;scroll-padding-inline:4px;scrollbar-width:thin}.inbox-filters:after{display:none}.inbox-filters button{min-height:44px}.inbox-toolbar>.button{min-height:44px;height:44px}}

@media(max-width:900px){.inbox-filters:after{display:block;flex:0 0 4px}}

/* Four daily-work views retain native focus and scrolling on narrow screens. */
@media(max-width:720px){.staff-views{gap:12px;overflow-x:auto;overflow-y:hidden}.staff-views button{flex:0 0 auto;min-width:44px;padding:10px 2px 12px}}

/* Mobile scope and account remain visible; Refresh never covers the native filter rail. */
.mobile-account-label{display:none}
@media(max-width:900px){
 .sidebar{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px;align-items:center}
 .sidebar>.brand{grid-column:1;grid-row:1}
 .sidebar>.sidebar-footer{display:flex;position:static;grid-column:2;grid-row:1;justify-self:end;align-items:center;margin:0;padding:0;border:0;gap:8px}
 .sidebar-footer .operator-account{flex:none;min-width:64px;min-height:44px;padding:8px;font-size:12px;border:1px solid #ffffff30;justify-content:center}
 .sidebar-footer .operator-account>.avatar,.sidebar-footer .operator-account>span:nth-child(2){display:none}
 .sidebar-footer .operator-account>.mobile-account-label{display:block}
 .sidebar-footer .signout-button{min-height:44px;padding:8px;font-size:12px}
 .mobile-scope{grid-column:1/-1;grid-row:2;width:100%;max-width:none;margin:0}
 .mobile-scope label{position:static;display:block;width:auto;height:auto;overflow:visible;clip:auto;color:#b5c7c1;font-size:11px;margin-bottom:5px}
 .mobile-scope select{display:block;min-height:44px}
 .mobile-scope-name{color:#e8eeea;font-size:12px;line-height:1.5;overflow-wrap:anywhere;margin:5px 0 0}
 .inbox-toolbar{display:flex;position:static;gap:8px}
 .inbox-filters{flex:1 1 0;min-width:0;width:0}
 .inbox-toolbar>.button{position:static;flex:0 0 44px;min-width:44px;max-width:44px}
}

/* Hospitality workspace: quiet portfolio navigation, precise operational reading.
 * List/detail framing studied from BoardUI project-board/ticket-detail source;
 * native HELM selection, role gates, focus and server actions remain the owner. */
:root{--ink:#203f44;--navy:#12343d;--teal:#16796d;--muted:#63767a;--line:#dfe3d7;--paper:#f7f5ef;--mint:#e8f0eb;--white:#fffefa;--amber:#825820}
body{background:var(--paper);color:var(--ink);font-size:14px;line-height:1.6}
.sidebar{background:var(--navy);padding:28px 20px 18px}
.sidebar .brand{font-weight:600;font-size:23px;letter-spacing:.16em}
.sidebar .brand-mark{border-radius:1px;font:26px/1 Georgia,serif;display:grid;place-items:center;width:36px;height:40px}
.workspace{border-color:#ffffff24;margin-top:25px;padding:18px 0}
.workspace small{font-size:11px;line-height:1.6;color:#b6c7b8}
#villa-list{min-height:0;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#7b9b8f transparent;flex:1}
.villa-link{padding:11px 12px;border-radius:6px;margin:0 0 3px;min-height:44px;color:#c5d4c8}
.villa-link.active{background:#e7eee0;color:#12343d}
.villa-link.active .villa-icon{color:#16796d}
.nav-heading{font-size:10px;letter-spacing:.16em;margin:24px 0 12px}
.sidebar-note{margin-top:18px;border:0;border-top:1px solid #ffffff24;border-radius:0;padding:18px 0 0}
.sidebar-note p{font-size:11px;color:#b6c7b8}
.sidebar-footer{flex-wrap:wrap;gap:10px;margin-top:22px;border-top:1px solid #ffffff24;padding-top:18px}
.operator-account{flex:1 1 100%;}
.topbar{background:transparent;border-bottom:1px solid var(--line);height:64px;padding-inline:36px}
.topbar #section-name{font-size:12px;font-weight:600}
.breadcrumb{font-size:10px;letter-spacing:.12em}
.content{padding:30px 36px 0;max-width:1560px;margin-inline:auto}
.page-heading{gap:24px;margin-bottom:24px}
.page-heading h1{font:500 34px/1.2 system-ui,sans-serif;letter-spacing:-.055em;color:var(--navy);margin:8px 0 8px}
.page-heading p{font-size:13px;line-height:1.65;color:var(--muted)}
.eyebrow{font-size:10px;letter-spacing:.13em;font-weight:600;color:var(--teal)}
.tabs{border-bottom:1px solid var(--line);gap:28px;margin-bottom:24px}
.tabs button{font-size:13px;min-height:48px;padding-bottom:14px}
.tabs button.active{border-bottom-color:var(--teal);color:var(--navy)}
.button{min-height:44px;border-radius:7px;background:var(--navy);font-size:13px;font-weight:550;padding:10px 17px;letter-spacing:0}
.button.secondary{background:var(--white);border-color:#cdd8ca;color:var(--navy)}
.button.text{background:none;border:0;box-shadow:none;color:var(--teal)}
.button:focus-visible,.villa-link:focus-visible{outline:3px solid #57a58c;outline-offset:3px}
.inbox-toolbar{gap:16px;align-items:center}
.inbox-filters{gap:4px}
.inbox-filters button{font-size:12px;border-radius:6px;min-height:44px;padding:9px 14px}
.inbox-filters button.selected{background:var(--navy);border-color:var(--navy);color:var(--white);box-shadow:none}
.inbox-filters button.selected span{background:#ffffff22;color:inherit}
.inbox-scope{font-size:12px;line-height:1.6;margin:14px 0 18px}
.inbox-layout{border-color:#d5dece;background:var(--white);border-radius:12px;box-shadow:0 12px 32px #234a3504}
.inbox-list{background:#efeee4;padding:10px;border-color:#d5dece}
.inbox-item{border-radius:7px;padding:18px 16px;margin-bottom:5px}
.inbox-item.selected{background:var(--white);border-color:#cfdbcb;box-shadow:inset 3px 0 var(--teal)}
.inbox-item-top{font-size:12px;line-height:1.5;gap:18px}
.inbox-title{font-size:16px;line-height:1.5;letter-spacing:-.015em;margin-top:10px}
.inbox-due{font-size:11px}
.inbox-next{font-size:12px;margin-top:14px}
.inbox-item-foot{font-size:11px;gap:14px}
.focused-request{padding:28px 30px 32px}
.focused-request>.request-heading{display:flex;flex-direction:column;align-items:flex-start;gap:14px;padding-bottom:22px}
.focused-request .request-heading>div{min-width:0;width:100%}
.focused-request .request-heading h3{font:550 21px/1.4 Avenir,"Segoe UI",system-ui,sans-serif;letter-spacing:-.035em;max-width:40ch;margin:0}
.focused-request .request-heading p{font-size:12px;line-height:1.7;margin-top:10px}
.focused-request .request-heading>.badge{flex:none;max-width:100%;font-size:11px;white-space:normal;margin:0;padding:5px 9px}
.focused-request .request-details{font-size:14px;line-height:1.8;margin:22px 0}
.request-meta{font-size:12px;line-height:1.75;gap:8px 24px}
.focused-request .evidence-note{background:#f1f3e9;border:0;border-left:3px solid #7b9e83;border-radius:0 7px 7px 0;padding:18px 20px;font-size:14px;line-height:1.8;margin-top:24px}
.guest-update{background:#eaf1e5;border-left-width:3px;border-radius:0 7px 7px 0;padding:16px 20px;margin-top:24px;font-size:13px;line-height:1.75}
.guest-update small{font-size:12px}
.card{border-color:var(--line);border-radius:12px;background:var(--white);box-shadow:none}
.card-header{padding:24px;border-bottom-color:var(--line)}
.card-header h3{font-size:17px;line-height:1.4;font-weight:550;letter-spacing:-.025em}
.card-header p,.muted-note{font-size:13px;line-height:1.7;color:var(--muted)}
.card-body{padding:24px}
.settings-tile{border-color:var(--line);border-radius:12px;background:var(--white);padding:25px;text-align:left}
.settings-tile h3{font-size:19px;font-weight:550;letter-spacing:-.025em}
.settings-tile p{font-size:13px;line-height:1.7}
.settings-tile>span{color:#77977d;font-size:11px}
.settings-tile strong{font-size:12px;color:var(--teal)}
dialog{background:var(--white);border:1px solid #d2ddcc;border-radius:16px;padding:28px;max-height:calc(100dvh - 32px)}
dialog::backdrop{background:#0e2f2a8c;backdrop-filter:blur(3px)}
.dialog-heading h2{font:500 25px/1.3 system-ui,sans-serif;letter-spacing:-.04em}
.form-field label{font-size:13px}.form-field small{font-size:12px;line-height:1.6}
input,select,textarea{background:#fffefa;border-color:#ccd8c6;border-radius:7px;font-size:14px;padding:11px 12px;min-height:44px}
textarea{line-height:1.75}.info-note,.form-error{font-size:13px;line-height:1.7}
.empty{padding:36px 24px;background:transparent}
.empty h2,.empty h3{font-weight:500;letter-spacing:-.03em}.empty p{font-size:14px;line-height:1.75;max-width:42ch;margin-inline:auto}
.main-footer{margin-top:28px;padding:20px 0;font-size:10px;letter-spacing:.12em}
.staff-header{background:var(--navy);border-bottom:1px solid #ffffff1f}
.staff-header .brand-mark{border-radius:0}.staff-role-label{color:#c5d4c8}
.staff-page-heading h1{font:550 30px/1.25 Avenir,"Segoe UI",system-ui,sans-serif;letter-spacing:-.04em}
.staff-page-heading p{font-size:13px;line-height:1.65}
.staff-list-detail{background:var(--white);border-color:#d5dece;border-radius:12px}
.staff-task-list{background:#efeee4;padding:10px;border-color:#d5dece}
.staff-task.selected{background:var(--white);border-color:#cfdbcb;box-shadow:inset 3px 0 var(--teal)}
.staff-task{padding:19px 16px;border-radius:7px}
.staff-task-title{font-size:17px;line-height:1.5;letter-spacing:-.02em}
.staff-task-detail{padding:28px 30px}
.staff-detail-heading h2{font:550 25px/1.4 system-ui,sans-serif;letter-spacing:-.035em}
.staff-guest-context{font-size:12px;line-height:1.6}.staff-guest-context strong{font-size:14px}
.staff-task-brief{background:#f1f3e9;border:0;border-left:3px solid #7b9e83;border-radius:0 7px 7px 0;padding:18px}
.staff-task-brief p,.staff-recorded-result p{font-size:14px;line-height:1.8}
@media(min-width:901px){.inbox-layout{grid-template-columns:minmax(240px,.85fr) minmax(0,1.3fr)}.inbox-list,.inbox-detail{max-height:calc(100dvh - 310px);min-height:430px}}
@media(max-width:900px){.topbar{padding-inline:20px}.content{padding:24px 20px 0}.focused-request{padding:18px 22px 28px}.inbox-filters button{padding:9px 12px}.inbox-toolbar>.button{background:var(--white);font-size:17px}.inbox-list{padding:8px}.inbox-item{padding:18px 14px}.focused-request .request-heading h3{font-size:21px}.inbox-back{margin-bottom:15px;min-height:44px}}
@media(max-width:700px){.sidebar{padding:18px 20px 14px}.sidebar .brand{font-size:20px}.sidebar .brand-mark{width:28px;height:32px;font-size:24px}.sidebar-footer{margin-top:12px;padding-top:12px;gap:12px}.operator-account{flex:1 1 0}.content{padding-top:22px}.page-heading h1{font-size:30px}.page-heading{gap:12px}.page-heading>.button{font-size:12px;padding:9px 12px}.tabs{gap:24px;margin-bottom:20px}.mobile-scope select{background:#1d5049;color:var(--white);border-color:#ffffff35}.topbar{height:48px}.request-meta{gap:8px;font-size:12px}.focused-request .evidence-note,.guest-update{padding:16px;font-size:14px}.settings-tile{padding:22px}.form-grid{gap:0}.card-header,.card-body{padding:20px}dialog{padding:22px;max-width:calc(100vw - 24px)}.dialog-heading h2{font-size:24px}.staff-task-detail{padding:18px 20px 26px}.staff-page-heading h1{font-size:31px}.staff-header{padding:16px 20px}.staff-task{padding:18px 13px}.staff-views button{font-size:12px}}
@media(prefers-reduced-motion:no-preference){.button,.settings-tile,.villa-link,.inbox-item,.staff-task{transition:background-color .2s ease,border-color .2s ease,color .2s ease}.settings-tile:hover{border-color:#9ab69a;background:#fbfcf4}dialog[open]{animation:helm-sheet-arrive .2s ease-out}@keyframes helm-sheet-arrive{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}}

/* Keep mobile identity controls on one deliberate row; full question lives below its short role heading. */
@media(max-width:700px){.sidebar>.sidebar-footer{flex-wrap:nowrap;gap:6px}.sidebar-footer .operator-account{min-width:49px;padding:8px 6px;font-size:11px}.sidebar-footer .signout-button,.sidebar-footer .helm-clerk-account{min-width:0;min-height:44px;padding:8px 7px;font-size:11px}.sidebar .brand{gap:8px;font-size:18px;letter-spacing:2px}.focused-request .request-heading h3{font-size:21px}.inbox-title{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}}

/* Search changes the visible villa list only; working scope and any editor draft stay put. */
.villa-search{margin:0 0 12px}.villa-search label{display:block;font-size:12px;color:#d5e0de;margin-bottom:7px}
.villa-search input{width:100%;min-height:42px;background:#ffffff0d;border:1px solid #ffffff45;color:#fffefa;padding:9px 12px;font-size:13px;border-radius:6px}
.villa-search input::placeholder{color:#bfcecc}.villa-search input:focus-visible{outline:2px solid #b7dcd0;outline-offset:3px}
#villa-search-status{font-size:11px;line-height:1.5;color:#bed0cd;margin:8px 0 0}
.villa-search-empty{font-size:13px;line-height:1.65;padding:14px 8px;color:#d5e0de}
.focused-request .request-heading>.badge{min-width:90px;white-space:normal;word-break:normal;overflow-wrap:normal;text-align:center}
@media(max-width:700px){.villa-search{display:none}.content.work-mode .page-heading{margin-bottom:14px}.content.work-mode .page-heading h1{font-size:26px}.content.work-mode .tabs{margin-bottom:14px}.content.work-mode{padding-top:16px}}

/* Scope stays in view; utilities and historical text yield the work surface. */
 .scope-switcher-button,.inbox-filter-chooser{display:none}
#villa-switcher{width:min(540px,calc(100vw - 28px));padding:22px;max-height:calc(100dvh - 32px);overflow:hidden}
#villa-switcher[open]{display:flex;flex-direction:column}
#villa-switcher .dialog-heading,#villa-switcher label,#mobile-villa-search,#mobile-villa-search-status{flex-shrink:0}
#villa-switcher label{display:block;margin-bottom:7px;font-weight:550;font-size:13px}
#mobile-villa-search{width:100%;min-height:46px;padding:11px 13px;font-size:16px;border:1px solid var(--line);border-radius:7px;background:var(--white);color:var(--ink)}
#mobile-villa-search-status{font-size:12px;color:var(--muted);margin:8px 0 12px}
#mobile-villa-list{display:grid;gap:4px;min-height:0;max-height:min(55dvh,480px);overflow-y:auto;overscroll-behavior:contain}
#mobile-villa-list .villa-link{display:flex;align-items:center;gap:12px;min-width:0;max-width:none;min-height:48px;width:100%;margin:0;background:transparent;color:var(--ink);padding:12px;border:1px solid transparent;border-radius:7px;text-align:left;flex-shrink:0}
#mobile-villa-list .villa-link.active{background:var(--mint);border-color:var(--teal)}#mobile-villa-list .villa-name{font-size:14px;line-height:1.5}
#mobile-villa-list .villa-search-empty{color:var(--muted)}
.workspace-utilities{margin-top:auto;min-width:0}.workspace-utilities>summary{display:none}
.request-question-context{margin:10px 0 18px;border-block:1px solid var(--line);padding:3px 0}
.request-question-context>summary,.delivery-copy>summary{cursor:pointer;min-height:44px;display:flex;align-items:center;font-size:13px;font-weight:550;gap:8px}
.request-question-context>summary:before,.delivery-copy>summary:before{content:'+';font-weight:400}.request-question-context[open]>summary:before,.delivery-copy[open]>summary:before{content:'−'}
.request-question-context .request-details{margin:8px 0 16px}.delivery-copy p{white-space:pre-wrap;overflow-wrap:anywhere}
.inbox-list{border-right:1px solid var(--line)}.inbox-item-top{align-items:baseline}.inbox-item .inbox-title{font-size:16px;line-height:1.45}
@media(max-width:900px){
 .sidebar{position:sticky;top:0;z-index:40;display:grid;grid-template-columns:28px minmax(0,1fr) auto;align-items:center;gap:10px;padding:9px 14px;width:auto;height:auto;overflow:visible}
 .sidebar .brand{font-size:0;gap:0;margin:0;grid-row:1;grid-column:1}.sidebar .brand .brand-mark{font-size:23px;width:27px;height:31px}
 .sidebar>.workspace,.sidebar>.nav-heading,.sidebar>.sidebar-note,.sidebar>.villa-search,.sidebar>#villa-list,.sidebar>#setup-guesty{display:none}
 .mobile-scope{display:block;grid-row:1;grid-column:2;max-width:none;width:auto;margin:0;min-width:0}
 .mobile-scope label,.mobile-scope-name{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important}
 .mobile-scope select{min-height:44px;background:transparent;border-color:#ffffff35;font-size:13px;padding:8px 22px 8px 9px}
 .mobile-scope select{display:none}.mobile-scope .scope-switcher-button{display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:44px;width:100%;max-width:100%;border:1px solid #ffffff35;border-radius:6px;background:transparent;color:var(--white);padding:8px 10px;font-size:13px;text-align:left}
 .scope-switcher-button #operator-scope-name{position:static!important;width:auto!important;height:auto!important;margin:0!important;padding:0!important;clip:auto!important;overflow:hidden!important;white-space:nowrap!important;text-overflow:ellipsis;min-width:0}
 .workspace-utilities{grid-column:3;grid-row:1;margin:0;position:relative}
 .workspace-utilities>summary{display:flex;align-items:center;justify-content:center;list-style:none;min-width:48px;min-height:44px;padding:8px;border:1px solid #ffffff35;border-radius:6px;color:var(--white);font-size:12px;cursor:pointer}
 .workspace-utilities>summary::-webkit-details-marker{display:none}
 .workspace-utilities[open]>.sidebar-footer{display:flex;position:absolute;right:0;top:51px;z-index:50;margin:0;padding:12px;min-width:218px;max-width:calc(100vw - 28px);border:1px solid #4b6a70;border-radius:8px;background:var(--navy);box-shadow:0 12px 24px #12343d26;flex-direction:column;align-items:stretch;gap:8px}
 .workspace-utilities .operator-account,.workspace-utilities .signout-button,.workspace-utilities .helm-clerk-account{width:100%;min-height:44px;justify-content:flex-start;text-align:left;font-size:13px;padding:10px}
 .workspace-utilities .operator-account>.avatar,.workspace-utilities .operator-account>span:nth-child(2){display:block}.workspace-utilities .mobile-account-label{display:none!important}
 .topbar{display:none}.content.work-mode{padding-top:14px}.content.work-mode .page-heading{margin-bottom:9px;align-items:center}.content.work-mode .page-heading h1{font-size:23px}.content.work-mode #villa-subtitle,.content.work-mode .eyebrow{display:none}
 .content.work-mode .tabs{margin-bottom:8px}.inbox-toolbar{gap:8px;padding-bottom:7px}.inbox-filters{scrollbar-width:none;scroll-padding-inline:4px}.inbox-filters::-webkit-scrollbar{display:none}
 .inbox-scope{margin:7px 0 12px;font-size:11px}.inbox-villa-context{display:none}.inbox-layout{min-height:0}.inbox-list{border-right:0}.inbox-item{padding:14px 12px}.focused-request{padding:10px 16px 22px}.inbox-back{margin-bottom:8px}.focused-request .request-heading h3{font-size:20px}
 .inbox-toolbar{display:flex;align-items:flex-end;justify-content:space-between}.inbox-toolbar .inbox-filters{display:none}
 .inbox-filter-chooser{display:grid;gap:4px;flex:1;min-width:0;font-size:11px;color:var(--muted)}.inbox-filter-chooser select{min-height:44px;padding:9px 32px 9px 11px;border:1px solid var(--line);border-radius:7px;font-family:inherit;font-size:14px;font-weight:550;line-height:1.4;background:var(--white);color:var(--ink);width:100%}
}

/* Empty work views stay compact; populated queue/detail geometry is unchanged. */
.inbox-layout.inbox-layout-empty{display:block;min-height:0}
.inbox-layout-empty .inbox-list{min-height:0;max-height:none;border:0;padding:0}
.inbox-layout-empty .empty{padding:34px 24px}

/* Keep edit context and decisions visible while long forms scroll in one place. */
body:has(#editor[open]){overflow:hidden}
#editor[open]{display:flex;flex-direction:column;overflow:hidden}
#editor>.dialog-heading{flex:0 0 auto}
#editor-form{min-height:0;overflow-y:auto;overscroll-behavior:contain;scroll-padding-block:12px 110px}
#editor-form>.form-actions{position:sticky;bottom:0;z-index:2;background:var(--white);margin-top:18px;padding:14px 0 max(14px,env(safe-area-inset-bottom))}

/* An unavailable staff identity has one clear recovery panel, never an empty work queue. */
.staff-work.access-unavailable .staff-list-detail{grid-template-columns:minmax(0,1fr);min-height:0}
.staff-work.access-unavailable .staff-task-list,.staff-work.access-unavailable .request-paging{display:none}
.staff-work.access-unavailable .staff-task-detail{display:block;min-height:0;max-height:none;padding:28px}
.staff-work.access-unavailable .empty{padding:20px;max-width:600px;margin:auto}
.staff-views button:disabled{cursor:default;opacity:.55}